Wow, I am in a state of shock!
I have tried going out my way to be accommodating (including driving her around at no charge, not even for gas).
I have had another Airbnb guest here while Maria Zand was here, and six others came right after she left. Their reviews are the opposite of Maria Zand's. And the guest that was here, while she was here, came back to do a long term rental. So I don't know why Maria is writing this stuff.
It Maria really felt that way, I guess it was a good thing she and your cat left. If I had felt this bad about a place, I would not have stayed as long as she did. And, more importantly, if roles were reversed, I would have talked to her about these complaints or moved into a "cheaper" and "better" place within 2 day after our discussion - AirBnB would have even helped her - I know this because Airbnb have sent me guess that where have problems with other hosts.
When Maria came, I offered her a room that was: bigger, nicer looking and with a bigger bed - she said "No" because she wanted the room next to the bathroom that was "her private bathroom while she was here." Since it was her "private bathroom," it was expected that I would keep out of it and she would clean it, or at least talk to me about her needs.
I could just go on about each complaint ...
I almost feel like this is personal, so I have to ask: "what on earth did I do to her." I did not expect this type of review. This is totally out of my character so I am hurt.
In my mind I only tried to be accommodating so to me this review is very strange.