Joei, we would like to respond to your concerns since this review is clearly an outlier and we have not heard such a response before. We apologize for not making you aware the other 22,000 sq ft that this 5 storey building holds. That can be a daunting task as I think that there is 60 tenants in all, not sure. Actually I have never counted them. We only Airbnb one of the apartments on the 3rd floor. Not the WHOLE floor, I think that the third floor is about 9084 sq ft. We will keep that in mind for future stays. We will soon ADD another 4 bedroom directly in front of the elevators on the first floor and a 1 bedroom on the 2nd floor as well. These two units should be ready mid-February. This is due to the “repurposing” of the building as you have correctly pointed it out. At any rate, you arrived on 1/18 for three nights, two weeks prior to that we inform you as follows: ("I really don’t think that will it be a problem. It’s not a home by the way it’s an apartment inside a commercial building but there is a lot of other condominiums in the area as well” Jan 4, 2018) As far as my mission’s trip to the Philippines, it was not a problem as we have staff in the U.S. and in the building itself. Our staff did not note any issues with you, hence your excellent review. Thank you for your honest feedback. We are genuinely sorry that you did not have a pleasurable experience with us. We aim to provide the best experience possible.