Barbara had you mention to me before the morning of your departure that you were not able to reach the puller over the bed for extra lighting, that would have been taken care of. As a matter of fact, I believe a guest accidentally pulled too hard and broke a part off the chain. If you can remember, when I apologize your response was, “I was ok, though, you showed me a devise your mom used to reach the things that was out of reach for her, and said that what you used.” I thought the bright light on the night table would be sufficient, the light above the bed was extra.
I am sorry for any inconvenience, however, we haved taken care of the problem. It is our motto to please our guest at all times.