Mike, Thank you for the review,
1: If you read checking instructions you wouldn't have any problem.
2: We have letter couch, i guess you have xray eyes you can see the stain. How do you know its old? uncomfortable? I guess your ass is different then all the guests we had and never got any complain. Since we have first complain from you only, we need to change the seating.
3: Floors were pretty dirty near the bed: You need to educate your self between the dirt and tile grout ( We used dark grout between the tiles)
4: Bed, I understand bed needs a memory foam. ( I will get into it)
5: The fridge: First, not every guest uses fridge and second you can turn the knob in less then a second, it will get cold in 10 minutes or less.
6: Toilet: After cleaning team left i checked the bathroom my self, it was clean.
7: And no, you can't smoke weed in the property.
Don't forget this is a house we live. With your outrages expectations, you should stay at Four Seasons.
Thank you again