I respect the customer opinion, put I have to arguate that I did reply his text mesage, I said that it was first new that they where doing works in the building, time to time there are construcción in all the
Madrids buidings in Calle Mayor, 44 it has been for long time, but so far this summer I dind not think they were doing any thing, not of the guests have mentioned any buildins works. I told the customer, that I could not do any thing about it, if It was out of the flat.
In my opinion, the comunication was correct all the time, even the customer, get the apartment before the time I told them, we were cleaning, but they insist in leave the lugage, but even they stay, I understood them becouse the fligh arrive early and they were tire.
I apologize the customers for the inconvenient, but so far, I do not know, what were the noisies that they mention. 7,30 in Spain in too early to star working in buildins never start coustruccions in workers, bebore 8,30 and normal is 9 a.m.
I am realy sorry for that inconvenient to this clients.