E-mail and phone communications prior to arrival, were very poor. Greeted upon arrival and given quick tour. Did not discuss any extras with regards to shops, the beach, Internet connection details and areas of interest. Once connected internet speed was fast and the area fairly central to beach, Trpanj centre and road to Orebic (as well as quiet).Although the host speaks good English, her youth and inexperience left us feeling abandoned. For example during a water outage for 20 hours she did not check or reassure us in our situation. Toilets overflowing, and no tap water, meant we struggled with the basics. Indeed the Internet was made unavailable to us for several hours during this period too, without explanation. We have photographic evidence of the electrics as being unsafe, with plug sockets in bathroom loose from wall and only two spot lights out of 12 functioning, and some light terminals with missing bulbs. There was no bedroom (as advertised) the two sofas in the lounge photos were the beds!!! The apartment was basically the vacated upper part of a house, and was grubby and partly filled with personal effects and consumables around the kitchen, which felt ghostly!!!!!