When we booked this rental, we thought we were staying in a house with Hannah, a 30-year-old like-minded professional. When we arrived, we found out that Hannah and her husband moved out a few months ago and we were staying with her mother, Heidi, and Hannah's brother.
Heidi has random members of her family and strangers passing through often, making it hard to discern whether or not they are welcome in the house or a threat. Any advance notice of this would have been great as we were often the only ones in the house. We were only ever told if the cleaning lady was coming.
Heidi is not a fan of planning and would sometimes stay out days longer at her family cottage, leaving us with no one in the home to handle any emergencies. When we DID have an emergency (the other airbnb guest was locked out at 1am), the guest had to come to US to call Hannah, for whom we felt awful calling as she was going in and out of the hospital at the time.
Heidi also decided to do her laundry an hour before she left for her family's cottage, making it our responsibility to hang up her laundry.
She also used our eggs without asking to make crepes for the OTHER guests - not even asking us the day before or that morning if we would like to join. And while she replaced the eggs, she just assumed that it was fine to take them and she would replace them before we got up. Turns out, that we had planned to make breakfast two hours before she got back and she made crepes for us in apology, which we of course couldn't turn down.
She also decided to add on to that apology by offering to teach us how to make cherry perogies, which we were supposed to pick a mutual available night to do so. She surprised us with this activity after a long day of sightseeing, without asking us if we were available or too tired. Instead we got "there you are, finally!" Furthermore, she walked out WHILE making the meal to walk the dog, only to come back and say we cooked the cherries too long and to do it AGAIN.
No one is necessarily a bad person, and the house was safe, quiet, and in a great location, but there was a lack of information on the profile that didn't let us know of the boarding situation and a lack of follow-through during the stay. The lack of communication and respect for our schedules stayed consistent during the three ways of our stay, which was unfortunate.