Unfortunately we were not able to organize Ryan’s mentioned activities except massages due to multiple unfortunate reasons as our holidays away from Bali as well yoga teacher and as well chef being busy with preparation for Galungan celebration...
However those activities are not a part of our listing rather then complimentary services which has to be arranged upon guest request.
Ryan did mention it after arriving to the property,so we did our best to try to make it happen but had not enough time.
It’s always better to ask us in advance to organize those activities...
Regarding noises, it’s a matter of guest sensitivity..we have never felt distracted by jungle sounds and on the contrary feel it very seductive...
We keep certain rules with our other villa guests to not go over limit sounds and we have about 20m green protection area in between,so most of the time they don’t recognize if someone stay around..but thank you to mention,we did instruct our staff to keep eye on it.Villa from other side is about 50m away and generally stays very quiet except maybe cleaning time between guests.
Security,right as Ryan noticed our villa is almost open and we do recommend always to keep belongings in the bedroom which has key or in the safe box which almost not possible to take out..plus generally our village is very safe and our staff either security or cleaners are stay put on the property all the time with a big enough private distance to the villa.
Security may watch tv sometime but otherwise they would fall asleep,so this way feels better for us.
Not paying attention to surrounding though very subjective although we will hold meeting with them to remind it.
I can’t believe our manager Dewa was not attentive with transportation requests,he’s always serves above the limits.
In summary we do apologize with some inconveniences and unfulfilled expectations,thank you for shaking us a little to improve our service!