Thanks for the review. Venus was generally a good guest with a few bumps. To note a few things -
I have a very detailed house sheet which she had not read before coming. This details many things about the house including the check in and check out process.
When checking out Venus left piles of towels around the house, the TV turned on and the AC blasting.
The apartment is advertised as a 1 bathroom apt as the sink in the basement is just that, it is not a bathroom and no one goes there or uses it.
Both my listing and the house sheet describe the TV as NOT having cable so if this was important, she should have gone elsewhere. What I do have (at the moment) is YouTube TV which carries local news and many other channels, but that info was in the house sheet which she did not read.
And yes, there are stairs, it says that in the listing.
The stroller is a "favor" item meaning it was used by my daughter when she was little and rather than throwing it out, we offer it for use. It is not something we clean.
And lastly, as I mention, and is standard on airbnb, I live in this apartment when I am in New York so the clothes in the drawer in the bedroom were mine. There is an empty closet, an empty dresser and an empty armoire that could fit clothes for four people without needing the space where my clothes were.
And lastly, I have hosted a few hundred people in the apartment and everyone figured out how to use the coffee machine. There is an on/off button.
I have had a 5 for cleanliness for the bathroom for years so maybe we missed something this one time or maybe it is the normal state of the bathroom (not a hotel bathroom) that was not up to her standards. Anyway, there you go!