Thank you for your review, Rosni. We are glad you enjoyed the apartment, the bathroom and kitchen amenity packages, and the location of the building. We are sorry you had some trouble with the lock on the apartment door and are glad you were able to get in. Thank you for bringing this to our attention as it has since been repaired. There is no doorman at this particular building but there is 24-hour concierge service. Thank you for calling to let us know about the AC unit. We did get someone out right away to check on it and we appreciate your patience while it was being repaired. We appreciate your business and look forward to hosting you again in the future.