Kate was awesome, I wasn't there personally for check-in but my parents said she gave them a tour of the house, brought in firewood so we could use the fireplace, and left a pack of bottled water for us. She also had the wifi password conveniently located on the fridge along with some other information about the house. The house itself was spectacular; 3 bedrooms, a huge master bedroom with big windows and a walkout balcony, 3 full-size baths (the master has a nice tub), the first floor had an open layout so everyone could hang out together. Also, it is dog-friendly so we could bring our four-legged family member. Kate had a lot of things to keep us entertained, there were TVs in almost every room (not that we used them), tons of board games and decks of cards, and in the garage there were bikes and a ping pong table. Overall, we had a really nice and relaxing vacation, hiking and walking around Ocean Ave during the day and sitting by the fire at night.