I did not meet Zoe in person but she respected the house, and left the house in good condition.
Unfortunately since Zoe arrived, she complained about many things that mainly had nothing to do with us; about the fact that there are works happening in the building on the other side of the road, and she thought this was not acceptable. I cannot do anything about that except wait until the works are finished which should happen at the beginning of August. I cannot stop hosting guests in our flat because there are building works on the other side of the road. Besides that, that building at the end of the works will be probably safer and cleaner.
In Lisbon when someone have some furniture to give away, leaves it in the street and the council comes and collects it, and if this doesn’t happen we actively call and ask the council to collect it, we care about our streets being clean. Unfortunately Zoe arrived on a Sunday and the council does not collect things on the weekends. She found the old furniture being outside the building next door not acceptable and this again did not have anything to do with us but we called the council and the objects were collected. She also complained that a neighbour was sawing wood at 21:30h. Again we do our best but there are things that go behind what we can do.
This is one of the most quiet central neighbourhoods in Lisbon, a really mixed neighbourhood, until now we never had any complains of this kind, people have been happy here and we do our best when we host our visitors, by having the house always clean and operational, by being present helping solving problems or providing necessary information. I think Zoe’s comment is unfair but again there are things that go behind what we can do.