the villa 1 :where everything is specialy made for the guests to discover the mauritian life.
with a special confort for families.a place where you feel at home
Rules of the House when you are renting the Villa
I. Check In
Check in is usually at 2pm
You will find in the villa :
1 bottle of water
1 brick of juice
1 set of tea,coffee, sugar & milk
1 soap per bathroom
1 dishwashing liquid
Linen, towel & toilet paper rolls are provided during all your stay.
II. Rules in the room
Keep all the windows and doors closed when the aircon is on
Switch off the airconditioning and fan when you leave the room
Let the safe opened before your check out & check that it is empty
The linen is changed in a weekly basis. Please let us know if you have a special needs of changing them. We will accommodate so.
III. Rules in the bathroom
Put the towels on the floor when you want it to be change
Only use the toilet paper in the toilet.
Use the bin which is located next to the toilet for sanitary waste
Do not wash your clothes in the washand bassin. We can provided a bucket if you need one. Please asked us.
IV. Rules in the garden and terrace
Switch off all the lamps and the fans before going to sleep
We recommend to move all the cushion in a dry area and the chairs under the umbrella when it is raining. This will help you to enjoy a nice confort after.
V. General Rules
It is strickly prohited to smoke inside the villa.
The villa is rented on a self catering basis.
The In land phone is only to be usesd for emergencies. If you need to make a call, please advise us. No international call is allowed.
All lights to be swith off inside and outside the villa before going to bed.
All doors and windows to be closed and locked up before going to bed.
To switch on the alarm system before going to bed.
Additional guests are not allowed to stay in the villa. If you want to invite friends during your stay, please advise the host in advance.
Check in time is usually at 2pm and check ou at 10am.
Tipping directly to the employee is prohibited. There is a tip’s Box allocated for them.
VI. Laundry Facilities
Please note that the dishwasher and washing machine is at your disposal, but no powder is provided.
VII. Parking Facilities
There is a parking available. Please make sure that all valuables are removed and that the car is locked as all time, as we cannot accept any responsibilities for loss or damage to your car.
We are providing a housekeeping services that only include the cleannig of the rooms and the villa. We will appreciated if you leave your room unlocked and keep all your valuables inside the safe.
A maid will come every morning except on Sundays and public holidays and a Gardener who cleans the swimming pool.
For any additional assistance, please come to see Benoit or Brigitte. Do not liaise directly with the maid/ gardener.
IX. Check Out Rules
Please check that you took everthing, and that all left over food is packed in special bag which will be given to you. Please don’t give any food left or anything directly to the maid or the gardener.
In the past many guests forgot to return the set of keys, so now a deposit of 50 euros will be asked on your arrival and will be given back when the keys are returned at the end of your holidays.
The price we quoted include the use of airconditioning for your confort at night or when you are relaxing during the day. An extra cost of 10 Euros a day will be added if:
o The Aircon stays on at all time
o The Aircon is on and all externals windows & doors are opened
o The Aircon in the rooms are on with all the internal doors are open to cool down the villa.
o The Aicon stays on when there is no one in the room/ in the villa
We thanking you to follow the rules and hope you will feel like you were at home.
Do not hesitate to come to see us if you need anyhting else or additonal information.
Wishing you a lovely and relaxing holiday
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