Elbert W. odgovara:
Kelly wanted to check in with less than 2 hours notice (with her boyfriend and 2 dogs) for a 2 night stay (minimum for his property). Was able to accommodate this since another guest had just checked out. She was advised of that. She wrote later that she did not care for the neighborhood while her profile stated that she herself was from Bradenton, so she strangely does not know her own town. The neighbors she complains about are all good people, regular working class families (with many Latino's who go to work everyday and go to church on Sundays), the 'disruptions' they might cause are limited to their children playing in their back yard and the occasional family gathering at their house, just like in any other regular neighborhood. Good people, all of them, never had any problems EVER.
Kelly spend about an HOUR AND A HALF inside the house (based on the log from the Wifi doorlock) and then suddenly departed. She did not contact me during her short stay but just left. Seems that even her boyfriend and 2 dogs did not make her feel 'safe' enough. Strange that it took her that long to decide she did not like the place. Seems also that the air freshers in the house (in case smells from a previous guest's cooking linger) were not to her satisfaction. The standard refund policy recommended by Airbnb applies. She did not ask for a refund (for which she should know she does not qualify for because of the short notice and because she actually checked in).
All in all this was a very strange experience. No other guest has ever behaved in a manner like this. I had to call on special favors from friends (who had to go out of their way) to go and inspect the house after Kelly's sudden strange departure.