When I contacted Albert to make a booking, my wife and I had one of his identical listings, in Oakwater Resort, in mind. However, before we could make the payment, the dates, for that particular listing, were no longer available to us, so we paid for another of the them. When we arrived Orlando, from Nigeria, it was too early for check-in, but we were allowed to put our stuff away in the garage, while the cleaning went on, then eventually move in properly, as soon as the cleaning was done.
We were grateful for that, because our three young children needed to be settled in quickly, after the long flights.
We were also pleasantly surprised to find out that we had been assigned our favourite of Albert's listings, after all . That was a score in his favour, because I had asked him if that particular listing could be assigned to us.
We found a stroller in the garage, decorated with Christmas streamers. He scored again, because I had asked, while making enquiries about the house, if it came with a stroller, as we needed one. Albert told me, at the time, that there was none, but that we could rent one very easily. It was great to find that he went ahead to provide one. Great customer service, right there!
The house is in a beautiful and serene gated community and we felt safe there. The house was beautiful and exactly as shown in the pictures. The kitchen had all the basic utensils for regular cooking. There were lots of dishes and cutlery too. There were enough towels and sheets for our family of five and the washing machine and dryer were assets.
We could receive mails and online orders directly at the house, but deliveries by usps went to the clubhouse, so a pre-arrangement with the clubhouse staff would save you the hassles of getting your mails refused there. That happened to several of our packages, so we had to sort that out. We spent 19 nights here and that was the only major glitch we experienced during the trip. Two other issues we had were quickly sorted out, by Albert... A faulty blender was replaced and air conditioning was quickly fixed.
The resort is close to the Disney parks, as advertised. It is also close to some shops, but a lot of the major malls and Legoland are not close by. Renting a car was a great decision, as that was the only way we could have gone around town and covered the distances we did. So, if you want the ease of moving about conveniently, having a car to use would be great for you.
This was our first time of getting accommodation through Airbnb and we thoroughly enjoyed the experience. Thank you, Albert, for having us at yours.