Ms. Abby this is Vanessa, I'm writing a response on your review. First of all, I do apologize If in any way you felt offended of me not smiling at you during your check out, but let me just remind you how considerate I was from all your requests, from waiting for you almost an hour to check in when you should have informed me that you were going to be late (which you didn't) I had to bring the keys to the other unit you were staying from. It's not fair to say that you didn't know which flat to go to because I personally came over to give you the keys and I told you which floor and what unit number you're going to. Secondly, It was so hard communicating with you, you didn't reply promptly on my messages reminding you of your check out time, and then last minute you extended. I was considerate enough to grant your extension of stay even if you kept on haggling for the nightly rate, I even waived the cleaning fee. The whole flat was a disaster. Bits of junk food under the bed and couch. You even took the television cord which almost gave me a heart attack, and your reason was your sister in law had mistaken it for being yours when it's very obvious that it is the tv cord, who would mistake it for a cellphone charger? I even went up to the other unit you're staying to, to claim it personally when you should have been the one giving it back. I even thanked you before I went on my way and you said God bless me and I said God bless you too! So how could you possibly say that I didn't thank you and I didn't smile at all? I understand if you find the internet connection slow, we were having a very bad weather during your stay that could have been one reason why the internet was acting up. You could have told me thru viber so that I could have reported it. And lastly your check out was at 1 pm, You requested to give you another hour because your husband was still asleep. Again, I was considerate enough to allow an hour of extension so you guys can get ready for check out, but despite of all the considerations this is what you gave back in return. Thanks for nothing! Definitely not recommending you to other hosts. This must serve as a warning to other hosts that may consider hosting you and your husband.