Thank you for giving us the opportunity to host you and your group. We learn to improve from your feedback. The place is now being thoroughly fumigated and taken off the booking.
However, I would like to point out that the computation of utilities is clearly included in the listing. Before you were able to book, you had to acknowledge reading the listing and the house rules. If you went down all the way in the listing, and clicked where it said "+More," you would have seen where how the utilities were computed. And this is also printed out in the copy that is in the condo.
I wish you had addressed this concern before you booked so I could have directed you where to look for it in the listing.
I understand everyone has different opinions of noise and you brought up the noise in the unit brought about by the a/c units and the street noise. These were not issues to us when we stayed there, as early as last Christmas. The a/c annually maintained, not to mention regularly cleaned. Thank you for your feedback.