This review is spiteful through and through. It's true, my cleaning people went to the wrong address the night before to clean and when they arrived the apartment was not ready for them. The very next day I sent the cleaning people there and they cleaned everything up, changed all the sheets, and made it right. The cleaning people change the shower curtains every time they clean. It is also true that the dryer does not work very well when it's stuffed. Things must be dried 1 or 2 items at a time and I have made this clear in the listing. Nobody mentioned the lights were not working or I would have fixed it. Nobody mentioned the internet was not working until 2 days had passed or I would have fixed it right away... Yes, it was our mistake that the first night the apartment was not ready but this review does not include their inability to communicate very basic needs to me or the property manager. As you can see from other reviews, this is not actually an issue. This was only an issue for them and all troubles could have been fixed in minutes had they bothered to mention them.