Clearly this is not an apartment furnished with 100% spanking new Ikea like furniture!
There are a lot of antiques which by definition have lived a few years though they are are in excellent condition. The beds are of high quality, no foam beds here (actually we did receive compliments on the bedding a number of times).
As to smoke... there is no smoking in the rooms and the apartment is very airy. We have had many non smoking guests (a majority actually) and they have not had any issue with that. Maybe the fact Jeanne is an opera singer came into play - ultra-sensitivity...
Yes you are allowed to smoke on the balcony - but then, living in a city one inhales exhaust on a constant basis... Quite surprised by that comment given the fact of the no smoking in rooms policy and the additional fact that we listed it as "smoking allowed" (though only on the balconies) by simple honesty.
In any case, though surprised by the comment, Jeanne was a wonderful guest :-)
There you go !