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Villa Ramiro in magical Tulum close to the Beach

Profil korisnika Erika
Erika

Villa Ramiro in magical Tulum close to the Beach

6 gostiju
2 spavaće sobe
3 kreveta
2,5 kupaonica
6 gostiju
2 spavaće sobe
3 kreveta
2,5 kupaonica
Erika je Superhost
Superhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.
Besprijekorno čisto
Nedavno je 11 gostiju o ovom smještaju reklo da je besprijekorno čist.
Odlična lokacija
95 % gostiju koji su nedavno ovdje odsjeli ocijenilo je lokaciju ovog smještaja ocjenom od 5 zvjezdica.

2 bedroom each with bathroom, fully furnished and with air conditioning units in each bedroom, kitchen and living room and wifi!
Master bedroom with full bath and a queen size bed, the other bedroom with full bath and 2 twin beds.
On the main floor the kitchen has all the basics, living area with comfortable couch, half bath and relaxing jungle style back patio.
On the 3rd floor you'll find the amazing terrace to enjoy the magical sunsets.

Sadržaji

Klima-uređaj
Osnovna oprema
Glačalo
Prostor za rad na prijenosnom računalu
TV
Wi-Fi

Raspored spavanja

Spavaća soba 1
1 bračni krevet (1,6x2)
Spavaća soba 2
2 jednostruka kreveta
Zajedničke prostorije
1 kauč

Kućni red

Ne primaju se kućni ljubimci
Zabranjeno pušenje, zabave ili događaji
Vrijeme dolaska je bilo kad nakon 15:00 i odlazak je do 11:00
Samostalni dolazak (sef za ključeve)

Dostupnost

33 recenzije

Preciznost
Komunikacija
Čistoća
Lokacija
Dolazak
Vrijednost
Profil korisnika Kit
Kit
listopad 2018.
Erika & Ana were extremely helpful and hospitable. The place was beautiful, clean, and had everything we needed. Communication was great, and they were very thoughtful about recommendations in the area. The location was amazing - right between downtown and the beach (a 5 min dr…
Profil korisnika Lydia
Lydia
rujan 2018.
We really really enjoyed our time there. The house is so beautiful and in such a great location. The pool was easy access, only a couple houses down. The restaurants, cenotes, beaches, are all minutes away. Everyone we meet was so kind, Tulum is the place to stay (way way better …
Profil korisnika Brigitte
Brigitte
studeni 2018.
We arrived and had issues with the hot water in the house which was smelling bad. Host quickly fixed the issue on the following morning. We suffered every morning from the construction site in front of the house which we were never notified about. House was humid and especially t…
Profil korisnika Erika
Erika odgovara:
Be careful with this guest! They are only looking for a free stay! What an unpleasant surprise was this booking. For starters, the account holder did not travel, and only the son and his wife visited. We always try to meet our guests when they arrive to give them the keys and instructions for their stay, but the guests kept changing their arrival time, therefore we ended up putting the keys in a lock box. There was a minor hot water issue that was resolved immediately on the first day. On the 2nd day we stopped by to check in with these guests to see if everything was ok, to which they had no complaints or issues. On the 3rd day, we stopped in to verify that there were no more issues with the hot water, and again these guests had no noted complaints or issues. There were no more interactions between the guests and I, until I received a text on their last night complaining and demanding a compensation regarding... - the hot water issue, which was resolved immediately on the 1st day. -a stain on a bed sheet, turned out to be a Clorax stain. On a side note, only 2 people stayed at the villa, but all 3 of the beds were used. - Humidity complaint, Tulum is hot and humid due to being near the beach and in a jungle setting. We have AC units in each of the bedrooms and living room. We do ask that the guests turn off the units when they leave to save energy, therefore the Villas are hot and humid when they return because of the environment. -Construction noise, we spoke to the head of the HOA and unfortunately they started construction on Monday, (2 days after they checked in) and that they respected the quiet hours from 9pm-8am. Noting we also had other guests staying right next door at the same time who did not complain. For the issues that we are able to control (Hot water, Bed sheet stain), we reimbursed the cleaning fee´s for the guest, but they continued to demand full compensation and then some. Upon inspection of VIlla Ramero after they checked out, we found the place to be very mistreated and disrespected. We reported the damages and sent pictures to Airbnb. Since after their check out and claim with Airbnb, the guests have threatened to write a bad review to damage our reputation if we did not give them what they wanted. If the guests would have reported they were very uncomfortable within the first couple of days of their stay, instead of the last night of their 7 day stay, we would have gladly reimbursed their money and help them find a place to their liking.
studeni 2018.
Profil korisnika Esmeralda
Esmeralda
kolovoz 2018.
Erika’s place was amazing! She was a great host! The place is located only a few minutes away from the beach, as well as downtown Tulum. I definitely recommend it!
Profil korisnika Daniel
Daniel
kolovoz 2018.
Erika's house was even better than we expected!! A beautiful, stylish home with plenty of space to live, relax and cook in. We loved having the ready pool access and the warm community in the neighborhood. It was conveniently equidistant from beach and town. And the Aldea Zama co…
Profil korisnika Semiya
Semiya
srpanj 2018.
Erika and her co-host Ana did everything to make our stay the absolute BEST! She was helpful from the time of booking, all the way until we arrived back to the states. I'd definitely recommend her place if you're wanting to feel right at home. We utilized pretty much every recomm…
Profil korisnika Bharath
Bharath
srpanj 2018.
Erika is hands-down one of the best hosts we have stayed with so far. She was wonderful in every possible way. She was super quick to respond to our queries, gave us some amazing local tips and was so thoughtful in ensuring we have a warm welcome and wonderful stay. We would love…

Domaćin – Erika

Mexico City, MeksikoČlan od Listopad 2014.
Profil korisnika Erika
127 recenzija
Verificirano
Erika je SuperhostSuperhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.
Lawyer, now entrepreneur, with my own real estate investment business!! Foodie and music lover. Pasionate about cultures, meeting new people and of course TRAVELING
Jezici: English, Español, Français
Stopa odgovora: 100%
Vrijeme odgovora: u roku od sat vremena
Komunicirajte samo putem AirbnbaKako biste zaštitili svoje plaćanje, nikad nemojte vršiti novčane transakcije ni komunicirati izvan Airbnbove stranice ili aplikacije.
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Vlasnik je Erika.
Erika
Erika i Ramiro pomažu s ugošćivanjem.
Erika
Ramiro

Susjedstvo