As we have stated in our many messages it was very clear that you did not read the listing. There is a hot tub which is part of the hotel leisure facilities, on the site, 2 minutes walk from the cottage. You have full and free use of these during the enterity of your stay.
The Wifi is payable locally as it, AGAIN, states in the listing.
There were towels, toilet rolls, tea, coffee, sugar and everything else that is AGAIN stated in the listing.
YOU snapped the key in the lock, broke the dishwasher and stole the aforementioned salt and pepper.
NEVER have I been treated like this by a guest. It is I who should be issuing the warning.
Anyone else who has booked and stayed is perfectly happy and prospective guests can see that from the 100+ reviews we already have.
It is not a 'clubhouse', as we state in the listing, it is a hotel bar and restaurant which also has very good reviews.
As, we also state in the listing, there is not a shop onsite and the nearest is in Penrith 15 minutes away.
The outdoor area was not dirty but does require a bit of maintenance which we do in the quieter winter months, as with all cottages.
Please do not try to book with us again as I have, quite frankly, had the worst experience with you as a guest.