I’m sorry that you had an unpleasant stay. Maybe our actions were a little bit affected because after you entered we smelled marijuana from the room, when it clearly states in our house rules that no drugs are allowed. Also, if you had read our guest handbook it clearly states in there that we do have dogs that bark upon entering and that we apologize for that in advance. We keep them in our bedroom as to provide you comfort when you enter, which we happened to find open when we came home. The manual also states that your bedroom is the one on the right, not ours. Yes, my parents happened to visit that weekend and I’m sorry that meant I wasn’t able to communicate with you as properly as I could have, although everything that you needed to know was provided in the guest handbook which you did not check into, which indicates to me that you did not read it. My husband also asked you both on two separate occasions if there was anything that you needed or anything that he could help with and both times you both replied no, that everything was completely fine. As hosts we are welcoming you into our home for a place to stay at night, not to entertain you. The apartment has been working on the gate code and they have not notified us as of if any gate code has changed. But that is why we provide a clicker to get in. But none of our other guests have had a problem with it. Also you both checked in past our check in time, again indicating that you did not read our guest handbook. That is why we had to leave you because it was already past check in time, yet we were still graceful enough to welcome you into our home after the fact. Again, we're sorry for any inconvenience. We enjoy the company of all of our great guests and we hope you have safe travels in the future.