Nicole and boyfriend were the only guest at the time of stay
Listing does not include towels but we gave them to her she did not send payment for extra request
Nicole and boyfriend sat outside while she smoked in my yard and left cigarettes butts on the ground yet trash cans were right next to them .
Nicole and boyfriend saw full pictures of the unit and the size of room is in the description it’s $33 per night hotels are almost $200 in Downtown Baltimore.
We offered our plush apartment rental to her as an upgrade she stated that’s not her budget .
Nicole and boyfriend removed my glade air fresher out the bathroom which I took full pictures of everything
Nicole asked for amenities outside of the rental like dishes pots and pans we accommodated her , but I documented it , just because other airbnB said similar issues.
Nicole and boyfriend tried to unofficially extend
They took almost two hours to leave I sent text the day before about 11am check out she ignored it
I sent text that morning
We personally check guests to give them a personal send off we Came at 11am and she asked to comeback in 30 mins it turned to 1 1/2 additional
Question if it’s so bad who would stay longer ???
Nicole and boyfriend left room , kitchen and refrigerator in a mess I have before and after pics .
We were nice and gracious to Nicole and Boyfriend however it is clear they were upset because they had to leave.
I have time stamped pics and all communication was in writing via text . Per the review from other owners we did not want any problems
We try to be open and give guest a fair chance but I read reviews from other hosts about her stays and therefore do not agree with her comments