The apartment in Strasbourg has 1 bedrooms and has capacity for 4 people.
The apartment is cozy, has new furniture, and is 43 m².
Prostor za rad na prijenosnom računalu
Ne primaju se kućni ljubimci
Zabave i događaji zabranjeni
Vrijeme dolaska je bilo kad nakon 16:00
Odlazak do 10:00
Unpleasant experience. The place is managed by a professional company, which makes the communication impersonal, business-like and even pushy. They charge 20 euros if you check in after 19h and do not provide any invoice/proof of payment. This is not the Airbnb spirit and I do no…
Cotoon Alsace odgovara:
Hello Neno, we are sorry that you did not appreciate your stay in our apartment. We always write to our guests before the stay and call them in order to make sure that they received our message and if they have any questions or needs before their trip. However, you did not answer nor our message nor our phonecalls, only few minutes before your arrival. One of our colleague was not able to plan your arrival and was monopolized all afternoon and the beginning of the evening for you, in case you would come anytime. We inform in advance our guests about the fee for a late arrival. You did not ask for an invoice concerning this fee, but we can make invoice for you if you want. We are always available for our guests with our secretary’s office open 24/7 (phone number given in our message). It is a shame that you did no communicate before or during your stay. It is not in Airbnb spirit to not answer the owner before the arrival. Kind regards, Rose - Cotoon Alsace
Situé à Strasbourg et à Colmar, nous mettons en location des appartements & suites meublés, allant jusqu'à 6 pièces, soigneusement décorés, et entièrement équipés (TV, lecteur dvd, connexion internet câble et wifi, cuisine équipée, etc) pouvant accueillir jusqu'à 15 personnes tou…
Jezici: English, Français
Stopa odgovora: 98%
Vrijeme odgovora: u roku od sat vremena
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