Apartment was cleaned before your arrival. Bed is visible on photos, so you could understand if it is high or low. Matrace is medium hard and there were no complaints from other guests. Bedding is 100% cotton. If you need silken bedding ask a host before you arrive and choose apartment by type of bedding. We are actually living in that apartment already for 5 years and rent it just for a last half year, again we never heard "loud" (as you say) neighbours. Wardrobe is locked, it is true, thats why there are more than 12! shelves to use and a wardrobe with hangers and big double mirror in the corridor near the entrance. Wardrobe is big enough to hang clothes. For a situation with washing machine you were not home and didn't provide us with info when you will be there to invite the fix guy. That's why he appeared a day of check out. The rule is: if you brake something, you pay it. We are not responsible for the fact of used power (and so braking) the washing machine door. Luckily Airbnb support works well in these cases and helps hosts who have such unpleasant situation with guest damaging things in apartment. There at least two reastaurant and one cafe (all of them 3 min walk from place and they are NOT in shopping centre). And one of them was actually advised by host in messages before guest arrival. It is a pity that Dima who lives in the same district doesn't know places to eat and does not pay attention to advice provided by host. The time of check in was set up with host in advance. You arrived earlier, but host was on time. The day of check out you were late, host was again on time.