Mr & Mrs Umesh is a fine couple who had booked accommodation two months in advance, during these two months large no of guests had come and gone,had no problems of any nature in fact all the guests gave thumping reviews, which are testimony of the (Website hidden by Airbnb) the time of his checking in there were 4guests checking out,to set the rooms in order it takes minimum two hours to clean the area. The host was not present due to pressing personal commitments, however the caretaker was available round the clock to take care of the guests.
Since Mr Uneasy had booking for three days, but had to leave after one day stay due to some medical emergency at the personal front and had requested for refund ,the matter was taken through Airbnb channel for their decision & directions,probably the guest was not happy with the decision. So it is evident that the frustration & anger had to trickle down to the host. Mr uneasy and his family had kept and maintained the unit very well during the stay, the couple is well cultured and I strongly recommend them for stay at any Homestay in India and abroad