I am very sorry that I did not meet your expectations.
Check in information you do not need a month before your arival, that was the first time you asked for them. I explained you that you will get them a day before your arival, i even gave you them much before, because you were so persistent - texting numerous times with all kind of questions about the things you could easily be informed on the internet and i was really patient with you and tried to answer almost to all of those questions. Therefore i find your review quite exaggerated.
And most important, I put my apartment to your disposal and you paid for that, but i didn't put myself 24h to your disposal.
Everything you mentioned as problem, which can occure any time,was fixed as fast as possible.
Wish you all the best,