NAJVAŽNIJE ZNAČAJKE SMJEŠTAJA
Besprijekorno čistoNedavno je 11 gostiju o ovom smještaju reklo da je besprijekorno čist.
You can find these all inclusive apartments in Downtown Moncton.
What we offer:
2 Queen Beds + 1 Double Futon
Besplatan parking u sklopu smještaja
Sušilo za kosu
Spavaća soba 1
1 bračni krevet (1,6x2)
Spavaća soba 2
1 bračni krevet (1,6x2)
Ne primaju se kućni ljubimci
Zabave i događaji zabranjeni
Vrijeme dolaska je bilo kad nakon 15:00
Odlazak do 10:00
Široka ulazna vrata
Dobro osvijetljen put do ulaznih vrata
When we got there a little after our scheduled check-in, the apartment hadn’t been cleaned yet. I contacted the host and they apologized profusely and immediately took care of the problem. I wouldn’t even have mentioned this in my review because it was dealt with in a timely and …
Hi Audrey, First of all let me start by apologizing. I checked the inbox and I do indeed see that you sent 4 messages that I did NOT see before !! I usually get notifications on my phone but this time I did not. I honestly have NO CLUE how this happened but it did. (it did happen with other guests as well in the past but I would go check from time to time to see if there are any new messages and for a reason or another yours was NOT showing as un-opened so I never bothered opening it). I am not saying this to put any blame on you as I understand 100% where you are coming from, I would have probably left a worse review than this one if I was in your situation but you had my phone number as well and we did communicate through phone when you first arrived to the apartment so I am not too sure why you did not call me again after seeing that there was no response through Airbnb. I wish you would have called and I guarantee you that the whole thing would have been different and you would have been 100% satisfied. As for the discount, I DID send you 60$ through Airbnb on August 18th to compensate for the way you found the apartment upon your arrival. It looks like I can not attach files in my response here but I will send you a print screen through inbox. Now, I understand your frustration as this much bad luck is just NOT possible you would think but I promise you that I did not get any notifications and your conversation never looked like there was any new un-opened messages! In any case, it is kind of too late now to make it up to you but if you ever come back to Moncton, please give us a call and I promise you this time you will not be disappointed and we will make sure to make it up to you. Hope my explanation answers most of your interrogations. I obviously did not have anything against you as I did not purposely ignore your messages. Hope to see you again at some point. Best regards, Y - UNILAU
Stopa odgovora: 100%
Vrijeme odgovora: unutar nekoliko sati
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