Hi, Siti, We would like you know you and your group were terrible shocked as well , not only as BnB guests even as a common human attitude.
1). Our house information shows you that is a home ->private room; and also please show to us and also BnB community those chatting evidence you asked us the provide you a holiday house or BnB rooms without host living in the house. We never ever hide the truth to the BnB community this is our home, we live at our home.
2). As the house information shows, the BnB rooms were your privacy space since you entered, during all your BnB time, I even didn't enter any of those rooms, that was your privacy rights which I gave and respected. I invited you guys can use living room space, dinning table for dinning, is because that was basically hospitality manner. And during your dinner time, you didn't ask any privacy request about can I leave you guys alone? You guys even asked me taste your proud home food spicy, and I did. For now, you jump out and use privacy excuse to judge our hospitality and kind, such pathetic to blame but without excuse. If you can easily judge me at a public BnB community as "the worst host ever!" , you proved that your ultra human attitude, I even didn't say any this kind of "worst... ever" to any one. Not only you have trip experience, we had either, but that could be bad, not host bad, could be guests bad. I have no interests to know yours, but for myself, at least I did thinking for the host who hospitality us, do my best to keep quiet when the time after 10 am, remember switch off lights, fan after using, try our best save power for host, not like you guys did at my home.
3). My wife do remind you something is because you cross the house rule which you even don't care to read. We were not telling you how to sleep in a bed, we were telling you that 2 sheet between duvet and cover of mattress are settlements for guests, this is common in Euro family, even in hotel and motel settlements. Now you start to judge us, we done a lot clean up job after every guest left, not like you said we refuse change, those sheet are washed and dried by machine with Sanitizer and softener. But we don't have plenty duvet for change, even hotel motel don't have plenty duvet for change, CLAIM AGAIN, WE ARE NOT HOTEL, MOTEL, THIS IS A HOME. You won't pay hotel motel price for stay, come to BnB, but you want to make us to be a hotel. That is contradictory.
4). As for my wife ask something don't drag on wood floor to avoid damage the surface. That is only a kind remind, but you has already be blind by your upset, controlled by your ultra human attitude, so you judge again subjectively.
5). And you even mad for that moment we said we don't have umbrella, you are so sensitive pity. We don't have umbrella, since first time we saw KIWI walking in the rain without umbrella. I won't explain this, KIWI knows.
6). You are attacking me personally when you saying "You were literally watching us like a hawk." If you been your privacy BnB rooms, how can I did what you said. You must meaning we both at living room, that is sharing space, I am watching my movie, did I ? You guys are eating your dinner, did you? If you guys not making a extreme unexpected laughing, how can I be shocked and turn my head to you guys, your are not that awesome like movie is. And I am not that sensitive like your are.
7). You guys check out at 6:30 am in the morning after more than 1 hour loudly showering, un-switch off fan noisy. My wife still get up and done host job, who didn't response and heap up when she said safe driving and have a good trip?
Don't be the wicked to complain.