Prijeđi na sadržaj
02AboveAndBeyond03AboveAndBeyond
Spremi ovaj oglas.
Cijela kuća

Above and Beyond - Treetop Delight!

Profil korisnika River Homes
River Homes

Above and Beyond - Treetop Delight!

6 gostiju
3 spavaće sobe
3 kreveta
2 kupaonice
6 gostiju
3 spavaće sobe
3 kreveta
2 kupaonice
NAJVAŽNIJE ZNAČAJKE SMJEŠTAJA
Besprijekorno čistoNedavno je 7 gostiju o ovom smještaju reklo da je besprijekorno čist.
River Homes je SuperhostSuperhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.

Spend quality time under the redwoods at in this treetop getaway!

Sadržaji

Kuhinja
Wi-Fi
Besplatan parking u sklopu smještaja
Prostor za rad na prijenosnom računalu

Raspored spavanja

Spavaća soba 1
1 bračni krevet (1,6x2)
Spavaća soba 2
1 bračni krevet (1,6x2)
Spavaća soba 3
1 bračni krevet (1,6x2)

Kućni red

Zabranjeno pušenje, zabave ili događaji
Vrijeme dolaska je bilo kad nakon 16:00 i odlazak je do 12:00

Dostupnost

23 recenzije

Preciznost
Komunikacija
Čistoća
Lokacija
Dolazak
Vrijednost
Profil korisnika Tia
Tia
listopad 2018.
This house is nicely located a two-minute drive from downtown Guerneville, which has a strip with shops, restaurants, and bars. But it also feels remote and woodsy. You're walking distance from the Russian River, which is really pretty. The space isn't large--one main living/dini…
Profil korisnika River Homes
River Homes odgovara:
Thanks for staying with us! We loved hosting you. Come back soon! =)
listopad 2018.
Profil korisnika Allie
Allie
listopad 2018.
Beautiful views from the hot tub and out the huge windows! The view and serenity at the cabin are well-worth the climb.
Profil korisnika River Homes
River Homes odgovara:
Thanks for staying with us! We'd love to host you again! =)
listopad 2018.
Profil korisnika Shanna
Shanna
listopad 2018.
We enjoyed our stay. The communications from the rental team were excellent and the house was exactly as we expected.
Profil korisnika River Homes
River Homes odgovara:
We are super glad you enjoyed your stay! =) You were great guests, and we'd love to host you again!
listopad 2018.
Profil korisnika Eric
Eric
rujan 2018.
This place was beautiful! If you love glamping, then this is the place for you. The house was super clean and beautiful. There was a bunch of kitchen amenities, which made it easy to cook for the weekend. We had a great time at this Airbnb!!
Profil korisnika River Homes
River Homes odgovara:
Thank you for staying with us! We are so glad that you enjoyed Above and Beyond! =) We hope to host you again!
rujan 2018.
Profil korisnika Ben
Ben
srpanj 2018.
Great location close to town, beautiful home, very cozy and welcoming. The stairs may be tough for the elderly or handicapped. But we are a group a forties men so it was fine. Thank you for a great stay!
Profil korisnika River Homes
River Homes odgovara:
Thank you so much for staying with us! Yes - you can't get Above and Beyond without climbing a few stairs! =) (We understand Above and Beyond does have a large number of stairs) so we are careful to make sure it's included in our listing information. You were great guests! Come back, soon!
srpanj 2018.
Profil korisnika Ashleigh
Ashleigh
srpanj 2018.
The place itself was okay, but unfortunately the disorganization and rude customer service on behalf of Russian River Homes, really ruined a lot of the experience for me and my group. Check-in was listed as 4pm and I signed a contract even agreeing to that time for check-in. Whe…
Profil korisnika River Homes
River Homes odgovara:
While this is absolutely not the experience we wish for our guests, this guest was very difficult and combative to deal with while we were trying to help throughout this entire situation. This is very uncommon for our Airbnb guests. Unfortunately, the departing guests at Above and Beyond had left extra work for the cleaner, and she was still readying the house at 4pm when the new guest arrived. We do understand there is limited parking, and that having the cleaning still underway and having the extra car there was frustrating, and it is not the smooth check in experience that we want our guests to have. We take responsibility for that. We did not use the words described in the review when speaking to this guest, but instead apologized and suggested they do some grocery shopping, or site seeing downtown while they waited. We are very sorry that there was an issue with the keyless entry code. It is very clear in our arrival instructions that if there are any issues to contact us directly to that we may remedy things immediately for guests. This is what the after hours person was trying to convey. This conversation was very difficult for the after-hours staff member because of the hostile attitude of this guest. The lockout fee in the contract would not have applied to this situation, and we are unsure as to why the guest made this leap. This would apply if the guest had purposely damaged the keyless entry system so that we and they were locked out of the (Website hidden by Airbnb) would not apply for a malfunctioning code. We have hundreds of Airbnb guests in our homes throughout the year, and we have excellent customer service ratings. We do our very best to make our guests happy, and to treat them with respect. We love our guests. This is the first time we have experienced an Airbnb guest quite like this. We are very sorry about the delayed check in time for this reservation, but we feel like this guest chose not to respect us, and thus elevated her experience to a level that was not necessary while she was here, and while leaving this review. It is our hope that guests will continue to enjoy Above and Beyond, and that they will judge our customer service skills for themselves.
srpanj 2018.
Profil korisnika Claire
Claire
travanj 2018.
Our stay was great! We especially loved the sound of rain in the trees, the view and the hot tub :)
Profil korisnika River Homes
River Homes odgovara:
Thanks so much for being amazing guests! Really glad that you had a good time. Come back soon! =)
travanj 2018.

Domaćin – River Homes

Guerneville, Kalifornija, Sjedinjene DržaveČlan od Travanj 2012.
Profil korisnika River Homes
1316 recenzija
Verificirano
River Homes je SuperhostSuperhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.
We are a small, locally owned and operated vacation rental management company in Guerneville, CA. We have the perfect home for your Russian River Getaway! We love sharing Sonoma County with our guests!
Jezici: English
Stopa odgovora: 99%
Vrijeme odgovora: u roku od sat vremena
Komunicirajte samo putem AirbnbaKako biste zaštitili svoje plaćanje, nikad nemojte vršiti novčane transakcije ni komunicirati izvan Airbnbove stranice ili aplikacije.

Susjedstvo