The Apartment-suites with classification 4 stars, have an ampleness equal to 50 square meters and you're allowed to take part of an efficient organization in the greatest privacy and liberty a few footsteps from Piazza St. Mark.
Spavaća soba 1
1 bračni krevet (1,6x2)
We had total differ room from what we booked and paid for. Paid for 3th floor room but got the first floor room. When I explained 3th floor view is the main reason made me to chosen Thai apartment, but staff said it's similar. The room that we got besides view, also it's total different decor also daylight all are different. I didn't get what I paid for. When I complained to their staff(pick up key at totally different located hotel),they said it's similar view, the decor of rooms are similar just furniture are different. The staff seems missed the point! We didn't get what we paid for. Showing information and picture on Airbnb but when we checked in,gave us totally different room. First time with Airbnb property. So horrible experience.
Dear Mrs. Shann-Li, We are very sorry to hear that your stay in our apartments wasn't the one you desired. All of our apartments are similar and are overlooking the St. Mark's Square and the St. Mark's Basin. The apartment on the 3rd floor had problems with the air conditioning and for this reason we changed the apartment with another one with the same view and category on the first floor. I hope that I will be able to thank you in person for the trouble you took to write to us and I assure you that, if you give us the chance in the future I will personally see to doing all I can to make amends. Best wishes, Narciso Zaccaria