Thanks for your comments, which were useful to us. Please let us try to address all the issues you raised. First of all, the weather. Sintra and Praia Grande are known to have a very particular weather in the sense that, even during Summer there are shadowy mornings and sometimes chilly afternoons. However, there are many beautiful days (i.e. FULL days) throughout the year with no clouds and with a beautiful sunshine. Even though, this cloudy weather gives Sintra and Praia Grande a misty atmosphere which is world famous and very well granted.
As per all the house related items, our house is 20 years old and we never tried to “sell” it as new or even totally modified/ refurbished, let alone luxurious. Nonetheless, we have been doing lots of improvements, which will continue surely for the next couple of years. We try to give our guests all comforts they need in order to feel the most at home as possible. In that sense, please notice that we usually go there to spend weekends and holidays without bringing any additional tools.
Regarding the damp smell and the mould, some items could have been placed wet by a previous guest, we cannot know. We recommend that all dishes are kept clean and wet in order to avoid bad smells. As for the microwave, we apologize and did not know that it was broken. It will be replaced in the next couple of days. Finally, we have been surprised by the dishwasher, once it always worked very well and we did not ever have a bad review from anyone who stayed there. Nevertheless, we will check. The same with the boiler.
In conclusion, we are sorry that your experience has not been as you expected, although, if we may say, nothing too serious seemed to have happened in order to spoil you holidays. In case you want to return to Praia Grande, please contact us first, as we are glad to surprise you.
Best wishes for you and your family.