Hi Morad I am shocked you did not find alternative accommodation! I have been told I seriously undercharge for this size house of 5 Br. Photos were taken immediately prior to my leaving. My managers are 1. A professional real estate agent 2. A professional nurse who is well aware of hygiene standards and was awarded a place on an honour roll at a major hospital. 3. Myself though unavailable with a degree in Hospitality Management and well versed as a guest in Airbnb. The house was deemed clean by both my managers, despite this they sent in a cleaner at my expense and not yours to bring it up to par. From what I understand you did not leave the house in a clean condition, despite your very public high standards and we have photos to substantiate this. The house was fumigated just prior to departure, mattresses brand new - I have no idea why you didn't leave after the first hour if it was as bad as you say. It is a BnB, not a hotel, not to mention my personal home. You would have received a welcome pack and corresponded with my managers. In spite of this you haven't mentioned a single positive.