Thank you for your comments Kaushik.
What you didn't mention was that you mislead us from the start. You said you were bringing your 'baby' - she was not a baby, she was a 3 year old toddler. The headline on our listing is 'perfect for couples' and we specifically state that we are NOT suitable for families with small children. As predicted, we found black felt pen all over the bedding and coloured felt pen all over the wooden table. We can only agree with your comments to avoid this place if you have small children! We can also only agree with everything you say about our location, we are 15 -20 mins from the main city, this again is clearly stated in our listing. We are in Leith, which is 15 - 20 minutes from the main city!
What I cannot agree with is that we didn't work with you. Months before you arrived arrived there were many emails, all of which we responded to. When you did arrive, after quite a few phone calls, all of which I responded to immediately, we arranged for to gain access by 12pm, two hours before the agreed time. My main advice to you Kaushik is to read more thoroughly where you are going and be more honest about the age of your child.