Natalia checked into my building on September 18. I was out of town on the first vacation I had had in 15 years. She was aware of thisPrior to booking, I made arrangements for my son-in-law to pick her up at the blue line train station check her in and give her a tour of the area.
She had initially inquired about a room available in the house where I live. Since she delayed before booking the room in my home was no longer available.
I explained that I had one room available in Another building very close to my home. The description in this listing clearly shows that this is not a single family house.
This is a large rental property with a 5300 square-foot beautiful brick building fantastic huge courtyard and small house all enclosed with a fence for privacy and security. Our facility does not accept short -term reservations. We are long-term only. We have international and American students who are here long term ; we also have professionals who are relocating to the area and who are staying here long term.
This is not a transient environment. We have a nice community of students and professionals. We have quiet hours after 8:30 pm -We have a quiet clean home. Most people 98% , or more are extremely happy with their stay on this property.
We have excellent Wi-Fi , bathrooms are scrubbed and cleaned on a daily basis, kitchens are maintained on a daily basis, common areas are maintained on a daily basis - and we have a huge beautiful living room dining room and two kitchens. This is not a house. This is not a hostel.
I guess you could call this establishment a long-term bed and breakfast. We have a nice safe community. This is a safe upscale area where you are in walking distance to public transportation ,supermarket. Downtown Forest Park is only one block away. downtown Oakpark and River Forest is a short 10 to 12 minute walk. You’re close to the blue line and the green line trains for easy city access. You are safe to walk in this upscale area 24 hours a day.
Natalia paid $24 per night and rented the smallest and only available room in the building. This is not a hostel, since Anyone who knows what a hostel is would think this comment to be ridiculous.
This woman sent me a visceral message while I was on my last day of vacation after spending two nights in my building. It was apparent to me that she wanted to negotiate an upgrade and was very surprised when I asked her to cancel her reservation and leave the building WITH REFUND.
I explained to her that I would be happy to refund her money for nights not spent and that I would like her to exit as soon as possible since she WAS SO UNHAPPY.
It was apparent that she was surprised that she was asked to relocate -where she would be comfortable and happy. She sent me a message implying that I was jumping to conclusions. She was surprised that I was not wanting to give her an upgrade and bend over backwards to accommodate her. I felt it best that she relocate elsewhere her energy was very negative her attitude was threatening and visceral.
I initially sent her a message trying to appease her and I think I was more than accommodating.
Since It took her 10 hours To respond to my message I had changed my mind in the interim contacted Airbnb who supported me 100% in helping me get this woman out of my building.
I made it very clear that I would be happy to refund her the nights not spent and would like her to exit the building since she had sent me such a nasty visceral threatening message. She was surprised and amazed that I did not want to keep her in the building she expressed regret that she had to leave and I was relieved when she was gone.