Gourmet Chef kitchenGourmet Chef kitchen
The Venice Beach Compound | Perfect spot 14 ppl
Domaćin – Air Concierge
Air Concierge je domaćin.
14 gostiju
5 spavaćih soba
6 kreveta
3 kupaonice
14 gostiju
5 spavaćih soba
6 kreveta
3 kupaonice
Koliko je odraslih.
Koliko je djece.
Dob: 2 – 12
Koliko je beba.
Mlađi od 2
Maksimalan broj gostiju je 14. U to se ne ubrajaju bebe.
Kreditna kartica neće se još teretiti

Steps to world famous Venice Beach, this special home is great for large groups, reunions, & families, and also a much-needed oasis from the fun chaos of Venice Beach. Walking distance to shops, cafes, restaurants and the beach, this is an A+.

The house features 2 bedrooms / 1 bath on the main floor, 2 bathrooms and 3 more bedrooms, including a master with balcony on the second, tons of open space, a giant soaker tub in the master bath, outdoor space with outdoor shower and sunny rooftop patio.


We are a 90-second walk on a pedestrian street to the sand and shops that Venice is known for around the world.

Number of floors in the property: 3
Living Area: 2300
Accommodates in traditional beds: 10
Accommodates on couches/sleeping pads: 2
Number of bedrooms: 4 + office
Number of Bathrooms and Type: 3 full, 2 with baths and shower one with just shower
Number of beds: 6

Bed Arrangements
Master Bedroom (bedroom 1)- Floor Nr. / Type of Bed: 2nd floor queen bed

Room 2 - Room Type / Floor Nr. / Bed Type: bedroom 2 / 2nd / queen bunk bed

Room 3 - Room Type / Floor Nr. / Bed Type: bedroom 3 / 2nd / full size bed

Room 4 - Room Type / Floor Nr. / Bed Type: bedroom 4 / 1st / full size bed

Room 5 - Room Type / Floor Nr. / Bed Type: office / 1st / sofa bed

Also, two thick folding twin-sized sleeping pads (sleep one each).

For extra large groups there are also two full-sized couches that you can sleep on. (Sleep 1 each)

The gourmet kitchen includes a chef's dream stove, dishwasher, an extra sink, and more.

Let the kids play while the grownups have a glass of wine and catch up. Spend your days lazing back and forth between the house and the beach, rinsing the sand off in the outdoor shower and relaxing with some drinks on the rooftop patio. Walk five minutes down the boardwalk to the main drag and enjoy the sights and sounds of one of the most eclectic beach towns in the world.

The rooftop patio has ample seating and a gas grill, and you can see the ocean through the towering eucalyptus trees.

Wonderful for a mellow spring break getaway.

Dostupno gostima

You'll have the entire house! There is a separate back house on the property, which is occupied by a long term tenant but there is no interaction or shared spaces and you'll have full privacy.

When you book the house, please fill in the correct number of guests (children over age 5 are guests, too). The house will be prepared only for the number of guests listed.

PETS: We are pet friendly but do charge a pet fee of $150 and a pet deposit of $150. We are limited to 2 dogs only.

Available in the property: TV, Streaming Devices, Internet, Wireless Internet (Continuous access in the listing)
Total number of TVs: 1
Location of the TVs: tv room
Which streaming device is available: smart tv (no cable or local channels)
Streaming Device location: tv room

Available in the property: Refrigerator, Stove, Oven, Microwave, Dishwasher, Coffee Maker, Toaster, Dishes Utensils, Pantry Items
Dining area seats: 10
Is there a child's highchair available: No

Available in the property: Central Heating, Washer, Dryer
Location of Washer and Dryer: laundry room by kitchen
Thermostat Location: living room (No AC, only heating)

Available in the property: BBQ / Grill, Deck / Patio, Balcony
Type of BBQ / GRILL: plumbed into mains gas

Available in the property: Essentials (Towels, bed sheets, soap, toilet paper), Hangers, Indoor Fireplace
Type of Indoor Fireplace: dual fuel

PARKING: Parking spot is VERY TIGHT!!! (won't fit an SUV
Spots are available: 2
Description of parking: Carport next to the garage (garage is not accessible to guests)
Type of parking: Tandem - Dimensions: 32 feet long, 8 feet wide and 7 feet tall.
Special instructions for Street Parking: street parking and paid public parking lots are a short walk from property, weekly street cleaning so check signs

Interakcija s gostima

We are only a message away. Please let us know if you have any questions and we will be happy to assist.

Ostale napomene

While the house is great for groups, it is not a party house. Please no loud parties that will disturb the tenant in the back house or the neighbors.

Also, it's very important that your car does not block the garage door that's on the east side of the property. That garage is used by the tenant in the back house.


The house was wonderful for our large group. The house was beautiful and very close to the beach, everything was clean, and check-in and check-out directions were clear and easy. Perfect for a group spending time at the beach or otherwise exploring Venice and surroundings.

January 2017 · Helpful
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Great house of large groups (couples), spacious, modern, and centrally located. In a city where car's are necessary, this place gives you a break from that to walk by the sea. The house was well equipped with all my family needed, and hosts where friendly and dealt with house needs swiftly.

January 2017 · Helpful
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This house was perfect. The kitchen had everything we needed to prepare a big Christmas dinner. We felt very at home and Katherine was a great communicator and host. The house was clean, comfortable and in a perfect location for our family's Christmas at the beach. Our dog loved the house too! Katherine even left a gift for our puppy (and some great wine for the rest of us!) Katherine was extremely generous and we hope to visit again next year!

December 2016 · Helpful
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Awesome place. Right near beach, really close to a lot. Very swanky! Would definitely go back.

September 2016 · Helpful
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Fantastic! Katherine was great and place is wonderful. Right by best part of Venice. Near beach and great restaurants/bars. House is very cool!

September 2016 · Helpful
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Katherine and her team were awesome. The house was just as described literally a one min walk to the beach. We were a group of 10 guys and there was plenty of room for us. I spoke with both Natalie and Michelle who offered any assistance and any questions we had. I will definitely stay with Katherine again the place has everything we could ask for!

August 2016 · Helpful
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All I can say is FANTASTIC! This is such an amazing location, close to everything, yet slightly away so you don't feel like you have random strangers looking at you as they walk by.....let me explain. This property is not beach front, less than a block away, but you don't look out your window & see the beach. Now let me tell you why that is a significantly POSITIVE thing. Venice Beach is VERY active with hundreds if not thousands of people walking it everyday....including us. As we walked the pathway, passing the properties that DO have an ocean view and I remember thinking to myself, that would stink to be staying 'there'. The walking path is literally right next to the edge of these 'beach front' locations. For me personally, I prefer a little more privacy when I am relaxing. Back to our location, it is 3 story with the top floor being a roof top 'deck'. Unfortunately for us the prior guests had a mishap and the roof was under repair. This really had no impact on us. Our host provided a grill that we could use off of the first floor which worked out perfectly. The home is very spacious and has all of the amenities.
I would like to now RAVE about Natalie, she was our point of contact for our stay. She was AWESOME! Always available and always quick to respond to my random questions. We absolutely loved our time at this property and do highly recommend it!

+ More
August 2016 · Helpful

Our family of 6 (plus 2 coming and going family members who live in the area) stayed at this oasis in the middle of the crazies of Venice and had a wonderful time.

Traveling from Texas to LA to see our daughter and meet her boyfriends parents, as well as a last minute end of summer trip to the beach and Disneyland with the grandkids was our mission and I had a very specific wish list of what I wanted in where we chose to stay.

Our wish list included:

*Close to beach: Check! 1 block away strolling down the beautiful Anchorage walking street.

*Close to restaurants, ice cream, groceries: Check! Surrounded by great choices and quick runs for ice.

*Everyone gets own bedroom/sleeping space: Check! 3 bedrooms on 2ndfloor and 1 bedroom along with sleeping couches on 1st floor.

*Dining table for our large group to eat together: Check! Interesting and history filled dining table with benches and additional chairs sat 8 of us comfortably (we had visiting guests one morning for brunch). Two patio tables right outside the wide open door, added additional space and a delightful cooling breeze.

*Close to night life for the 20-somethings in our group. Check! Right in the middle of it, but you would never know it based on the quietness and serenity of this property. But all nightlife is within walking distance, starting with one street over.
*Safe place for kids to play and wander: Check, Check! The totally wooden fenced in property with tall trees and security gates allowed the kids to play in the back, the front, along the side allowing for their autonomy and our peace of mind.

Michele and Natalie were fantastic as it relates to communicating, answering questions in advance and while we were there, and providing heads up in advance (ie built in grill on roof top was out of commission due to an accident with a prior Airbnb-er). The flowers on the table and chilled wine and beer were so appreciated! And neighbor Derek was a joy and pleasure to meet and visit with.

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Nous avons passé 3 jours très agréable dans cette maison très spacieuse. La maison est très bien équipé, nous avons manqué de rien. La maison est vraiment très proche de la plage, des commerces et restaurants. Merci encore

Poslovno putovanje
Ovaj smještaj ima sadržaje nužne za poslovna putovanja.

Besplatan parking u sklopu smještaja

Raspored spavanja
Spavaća soba 1
1 bračni krevet (1,6x2)
Spavaća soba 2
2 bračna kreveta (1,6x2)
Spavaća soba 3
1 bračni krevet (1,4x2)
Spavaća soba 4
1 bračni krevet (1,4x2)
Spavaća soba 5
1 sofa
Zajedničke prostorije
2 kauča, 2 madraca na podu

Kućni red
Zabranjeno pušenje
Zabave i događaji zabranjeni
Vrijeme dolaska je od 16:00 do 22:00.
Odlazak do 11:00
Samostalni dolazak uz lockbox

- Pets allowed (dogs, by written approval only and with a $250 pet fee and $250 pet deposit). Maximum of 2.

- All guests agree to the below rules and thus confirm an electronic signature and acceptance by confirming a reservation.


This Short Term Rental Agree Agreement is between AIR CONCIERGE INC. (herein referred to as “Manager” or “Property Manager”) and you as Guest of the date set forth on the reservation details confirmation. For good and valuable consideration, the sufficiency of which is acknowledged, the parties hereby agree as follows:

1. Property. The property is located at the listed address on the reservation details confirmation page received by each party. The property is fully furnished and includes all typical furniture, fixtures and equipment such as but not limited to furniture, stove, refrigerator, dishwasher, clothes washer and dryer, television with basic cable, internet, towels, bed linens, and cleaning supplies and equipment (broom and vacuum). Manager however states that it is not in breach of this agreement if any of these items shall not be present nor in good working condition at the time of the reservation but will use best efforts to ensure the home is as described and as photographed.

2. Rental Party: The rental party shall consist of the following persons either named or accounted for in number, in the reservation details confirmation page received by each.

3. Maximum Occupancy: The maximum number of guests is limited to the number of persons listed on the details page. Any additional persons determined to be on the property shall result in either a cancellation of this Agreement and/or an additional charge as determined by Manager.

4. Term of the lease. The lease shall commence and end as follows: begins at 4:00 pm on the start date as noted in the reservation details confirmation page and ends at 11:00 am on confirmation page. due to the rental activity at this property we respectfully request these times be honored as it gives the cleaning crew ample time to turn the property over and replenish all necessary items including linens, towels and other entries. early check in or late checkout may not be accommodated unless manager has given express written consent. a fee may apply in such instances prior to acceptance by manager of an early check in or late checkout and such fee must be received by manager before such accommodation is granted.

5. Maximum Stay: This property requires a maximum stay of 28 days. Any additional dates beyond those agreed to are a direct breach of this Agreement and shall result in additional charges including a charge per night of four times (4) the originally agreed upon nightly rate.

6. Rental Rules: Guest agrees to abide by the Rental Rules attached as Exhibit A at all times while at the property and shall cause all members of the rental party and anyone else Guest permits on the property to abide by the following rules at all times while at the property.

7. Access: Guest shall allow Property Manager or Agent access to the property for purposes of repair and inspection. Property Manager or Agent shall exercise this right of access in a reasonable manner.

8. SMOKING: A $1000 fine will be charged to Renter if there is any evidence of smoking inside or outside of the property within a 20’ radius of the property.

9. PETS: A $1000 fine will be charged to Renter if there is any evidence of any pet inside the property unless Manager has given express written consent and a pet fee and pet deposit has been paid by Renter.

10. EVENTS, GATHERINGS, PARTIES. No events, special occasion hostings including but not limited to weddings, corporate functions, bridal parties or related events shall be permitted on the property for any reason. a violation of this clause shall immediately cause the property manager to terminate the rental agreement and renter to immediately vacate the premises. Manager shall impose a fee of up to $5000 for any violation of this provision unless express written consent has been provided by manager to renter.

11. Pool Heating and Utilities: For homes that offer a pool we may require an additional daily pool heating fee should you elect to have that service.

12. LIABILITY: The house is privately owned; the PROPERTY MANAGER is not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The PROPERTY MANAGER is not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

13. TOT Tax: In the event the listing website from which this home was booked does not charge a TOT (transient occupancy tax) then we reserve the right to charge such a fee prior to Guest taking possession of the home.

14. APPLIANCES: Only use appliances for their intended uses.

15. Parking. Vehicles are to be parked in the driveway or street. Any illegally parked cars are subject to fines; applicable fines/towing fees are the sole responsibility of the vehicle PROPERTY MANAGER.

16. KEYS AND ADDENDUMS: renter will be provided 1-2 house keys that will be on the property and accessible via secure code. renter must return key to this lock box upon departure. any lost or missing keys will result in a lock replacement and key replacement fee of $300.

17. ADDITIONAL TERMS AND CONDITIONS. In addition to the terms and conditions herein, Manager also has stated terms and conditions on its website at (URL HIDDEN) in section: “Air Concierge - Host Services Agreement for only when hosts & guests book a property through (URL HIDDEN) (URL HIDDEN) (or similarly titled sites owned and controlled by Company) subsection: “AIR CONCIERGE - GUEST RULES AND SERVICES AGREEMENT.”

18. UTILITIES: Please be considerate when using equipment that draws a lot of gas or electricity, such as air conditioner and pool heater.

19. RULES AND REGULATIONS: Occupant agrees to comply with any and all rules and regulations that are at any time posted on the Premises, contained in or attached to the Agreement, or otherwise delivered to Occupant. Occupant is responsible for ensuring that all occupants and guests comply with the same. Additional rules and regulations may apply if the Premises is located in a condominium complex or subject to a community association.

20. NO ASSIGNMENT OR SUBLETTING: Occupant shall not assign any interest in the Agreement or subrent any part of the Premises. Any attempted assignment or subrental shall be void and ineffective and shall result in termination of the Agreement and occupancy of the Premises. In the event of such termination, AIR CONCIERGE shall be entitled to retain all sums paid by Occupant.

21. UNAVAILABILITY OR RELOCATION: If for any reason beyond the reasonable control of AIR CONCIERGE or their representatives, the Premises are unavailable, AIR CONCIERGE may cancel the Agreement. In this event, a full refund will be made immediately to Occupant, of all payments made. Until check-in, AIR CONCIERGE reserves full discretion to assign Occupant to a different vacation rental property. Reasonable effort will be made to substitute a property of equal or greater size and quality.

22. PERSONAL PROPERTY AND INJURY: All of the units are privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Homeowners are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

A. INSURANCE: Occupant's or guests' personal property, including vehicles are not insured by AIR CONCIERGE, home owners, home owner's association, or AIR CONCIERGE’s agents, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others or any other cause. AIR CONCIERGE, home owners, home owner's association, or AIR CONCIERGE’s agents, does not insure against personal injury to Occupant, occupants, guests, or licensees, due to any cause or reason.

B. INDEMNITY AND HOLD HARMLESS: Occupant, for himself/herself, his/her heirs, assignors, executors and administrators, fully releases and discharges AIR CONCIERGE and Owner and agrees to indemnify, defend and hold harmless, AIR CONCIERGE, AIR CONCIERGE's Representatives and the home owner, from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage, theft or injury to Occupant, other occupants, guests or licensees, or their personal property, arising out of or in connection with Occupant’s use and occupancy of the Premises, which is made, incurred or sustained by Occupant, other occupants, guests or licensees.
23. JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one occupant over the age of 18, each one shall be responsible for the performance of all obligations under the Agreement, jointly and individually with every other occupant.
24. AMERICANS WITH DISABILITIES ACT: Due to building codes applicable to residential homes not requiring full handicap accessibility, AIR CONCIERGE vacation rental homes ARE NOT ADA compliant. Please call us with any questions on accessibility. Please ask for the owner or general manager, not reservation staff.


A. (When Applicable) POOL AND SPA USE: The undersigned Occupant, on behalf of Occupant and all other occupants and guests during the Term, acknowledge renting a home that includes a swimming pool and/or water spa. Occupant further acknowledges that they have INTENTIONALLY ELECTED to rent that home that includes the POOL AND SPA AMENITIES. If a pool and spa are not desired at the home you are renting please stop here and cancel your reservation.
1. The inherent risk of drowning associated with immersion in water.
2. The inherent risk of falling injury/subsequent drowning associated with hard surfaces surrounding the pool and spa which may become slick because of water on those surfaces, a risk particularly enhanced by horseplay and careless behavior. UNSUPERVISED CHILDREN are particularly susceptible to the dangers inherent in the use of the pool and spa amenities. DO NOT leave children unsupervised.
3. The inherent risk of drowning is enhanced by the USE OF ALCOHOL, and such use is not recommended before or during the use of the pool and spa amenities. The effects of alcohol may be enhanced by dehydration and desert heat.
4. The spa may be set higher than 98 degrees, and prolonged immersion in such temperatures can result in overheating of the body and subsequent medical complications, including death.
5. Spa heat can also result in unintentional loss of consciousness or falling asleep, which can result in drowning/death. This danger is accentuated by the use of alcohol.
Occupant(s) acknowledge that AIR CONCIERGE provides NO SUPERVISION or other protection against the inherent risks associated with pool and spa use, whether by Occupant, their children or their guests, and Occupant accepts full responsibility for the increased level of care and potential injury associated with these amenities. Occupant further acknowledges that DIVING IS PROHIBITED in either the pool or the spa, because neither is of sufficient depth or design to accommodate diving. Diving will likely result in INJURY or DEATH.
B. FLOORS: Please take care to mop up any spills or standing water accidentally tracked indoors from the pool area. Like all solid surfaces, indoor and outdoor FLOORS CAN become slick and present a falling hazard if water is spilled or dripped on them. Additionally, the pool water may contain salts and chemicals, which if left standing on house floors and, can stain and etch the floor.
C. GLASSWARE: A full set of plastic glassware is provided for your enjoyment, please USE PLASTIC GLASSWARE ONLY when in the pool or spa or the immediate surrounding area. If broken glass accidentally enters the pool or spa, please notify AIR CONCIERGE immediately for your safety and the safety of future Occupants.
D. OUTDOOR GRILL: If an outdoor grill is provided for your enjoyment, please remember to turn it off when you are finished preparing food. Failure to do so will result in excessive gas consumption and a potential fire hazard.

26. CRIMINAL ACTIVITY: All criminal activity, including but not limited to the possession or use of illegal drugs at the home is strictly prohibited, and such criminal activity shall cause occupancy to be terminated. In case of such termination, without limiting any other right or remedy, AIR CONCIERGE shall retain such sums as have been paid by Occupant without waiver of any right or remedy in favor of AIR CONCIERGE or owner of the Premises.

27. NOISE ORDINANCE & NEIGHBOR RULES: There are special rules for vacation rentals set forth by the City of Los Angeles. A copy of the "Rules for Vacation Rentals" is displayed in the property's house manual. Occupant can also access the ordinance list by visiting Los Angeles (EMAIL HIDDEN) under “Rules for Vacation Rentals”. A copy of the City's "Good Neighbor Brochure for Vacation Rentals" is attached to this document.
Any violation of these ordinances, and all noise ordinances, rules, and regulations in the City code, may cause Occupant to be responsible for any additional fees incurred by AIR CONCIERGE or the owner of the Premises, as well as fees or fines payable to the City of Los Angeles. The Occupant agrees to these terms on behalf of all occupants and guests, and shall be responsible for fees, fines or damages caused by other occupants and guests. Noise violations include no outdoor powered speakers are allowed.
By confirming this reservation, Occupant represents that he/she has read and understands the City of Los Angeles "Rules for Vacation Rentals" and the " Good Neighbor Brochure for Vacation Rentals" and accept legal responsibility for compliance of all occupants of the Premises during the course of the Term.

28.ATTORNEY FEES: In any action or proceeding arising out of the Agreement, including but not limited to any action for recovery of possession of the Premises or for property loss or damage, the prevailing party shall be entitled to their reasonable attorney fees and costs.

29.LIMITATION OF LIABILITY: In the event of any claim for damages against AIR CONCIERGE for any reason, whether based on breach of contract or tort, any recovery shall be limited to reimbursement of all sums actually paid by Occupant to AIR CONCIERGE. Under no circumstances shall AIR CONCIERGE be liable for and Occupant hereby waives any claim for consequential, punitive and/or exemplary damages. AIR CONCIERGE shall not be liable for events beyond their control that may interfere with Occupant’s occupancy, including but not limited to Acts of God, acts of governmental agencies, fire, strikes, war, or inclement weather. NO REFUND will be offered in these circumstances.

30. VIOLATION OF AGREEMENT: If Occupant violates any of the conditions of the Agreement, AIR CONCIERGE may terminate the occupancy and enter Premises. Upon notice of termination of Occupancy, Occupant and all other persons shall vacate the Premises immediately and forfeit all rents, prepaid fees and charges, and security deposits.

31. MISCELLANEOUS: Time is of the essence in all provisions of the Agreement. All prior agreements between AIR CONCIERGE and Occupant with respect to this reservation (and not any prior reservations or stays) are incorporated into the Agreement, along with any addendums and attachments, which constitutes the entire contract. It is intended as a final expression of the parties' agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. Any provision of the Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in the Agreement. The waiver of any breach shall not be construed as a continuing waver of the same or any subsequent breach. The Agreement shall be governed and construed in accordance with the laws of the State of California. The Agreement is deemed to have been entered into in San Diego, California, and California shall have personal jurisdiction over the parties and the county in which the premise is located. The San Diego Branch of the Superior Court of San Diego County, California, shall be the forum and venue for any legal action brought in relation to the Agreement.



19 recenzije

Profil korisnika Anna
Rujan 2017.
The house is just like the photos. My family had a wonderful time. Kitchen is well equipped. Location is perfect for a beach stay

Profil korisnika Chris
Rujan 2017.
Great house and very close to everything ! Loved it and would go back for sure.

Profil korisnika Zack
Rujan 2017.
Beautiful home in incredible location! Check-in/out is a breeze, just like the one you'll experience from the master bedroom balcony as it drifts in from the Pacific Ocean. Enjoy the neighborhood. Surf's up.

Profil korisnika Linda
Kolovoz 2017.
Great location so close to the beach, (and a bit noisy on Saturday night). House was very comfortable for our group of ten, with plenty of space for us not to feel crowded and great kitchen and dining table for us all to enjoy cooking and eating together.

Profil korisnika Matt
Kolovoz 2017.
A one minute walk will get you to the beach, bars and restaurants. The home was plenty spacious and was very clean. The only issue was the lack of any ceiling fans within this location. I would 100% recommend anyone to stay at this home. Everyone in my group enjoyed their stay!
Profil korisnika Air Concierge
Air Concierge odgovara:
Thank you Matt!! We hope to have you back.
Kolovoz 2017.

Profil korisnika Jason
Kolovoz 2017.
The home was in a wonderful location near the beach and central to quite a bit. It was a beautiful house but we were disappointed in the lack of furnishings or comforts. It was quite stark and looked as if furnished from Ikea. The host was great but we expected a more of a "home" feel, not the bare minimum.
Profil korisnika Air Concierge
Air Concierge odgovara:
Very cool. Thank you! Please do come back and stay with us again. Excellent host/guest experience.
Kolovoz 2017.

Profil korisnika Emily
Kolovoz 2017.
While the location was close to the beach, the house has not been well maintained and air concierge's service is lacking. We arrived to a non-working fridge - which air concierge was already aware of but made no efforts to warn us or to provide alternative means for storing food. Only after I called and insisted that they provide some means of food storage did they show up several hours later with coolers. However we had to go the entire stay without fridge as they claimed it couldn't be fixed and thought that coolers were a fine alternative (they were not as our food got soaked, we could not keep anything that needed to be frozen, etc). For the price we paid we should have expected a top quality house with working amenities. The house was poorly maintained in other areas. Several lights did not work and there were no fans upon arrival making many of the rooms unbearably hot. The cleaning service was not out of the house until past check in time and there was rotting trash in the trash cans causing excessive flies. They did provide us coolers and fans later upon request, but whoever is deciding how to run the maintenance of the house showed minimal interest quality or customer service. The point of vacation is to relax not have to stay on top of a service company to have basic needs met.

Kalifornija, Sjedinjene DržaveČlan od Siječanj 2013
Profil korisnika Air Concierge
VIEW ALL OF OUR AIRBNB PROPERTIES HERE! https://www.airbnb.com/users/4656446/listings Hi there! We would like to welcome you to our company, Air Concierge, Inc. As co-founders we set out to establish the first of its kind, dynamic vacation home rental services company servi…
Stopa odgovora: 100%
Vrijeme odgovora: u roku od sat vremena


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