Luxury property very close to a beautiful beach!
Luxury property very close to a beautiful beach!

Cijeli prostor

4 gosta

2 spavaće sobe

2 kreveta
Koliko je odraslih.
Koliko je djece.
Dob: 2 – 12
Koliko je beba.
Mlađi od 2
Maksimalan broj gostiju je 4. U to se ne ubrajaju bebe.
Kreditna kartica neće se još teretiti

My place is close to nightlife, the airport, public transport, the city center, and parks. the outdoors space, the neighborhood, the comfy bed, and the light. My place is good for couples and families (with kids).
Ideally located near one of the most beautiful Phuket's beaches, this magnificent apartment in a palm tree decor offers a very relaxing experience. Located just a few steps from Kata Center you will find nearby: restaurants, banks, pharmacies, supermarkets

Ostale napomene

Bahtroom towels and linens are provided
We will be at the property for the check in and check out.
We are available in case of any issue during your stay
No extra charge for extra joiner if the maximum capacity of the property is respected
The electricity is not included in the rental price
The electricity is very cheap in Phuket : 5 bahts per kw
Smoking is allowed on terrace and balcony
Check in and check out times flexible if possible
No extra charge for extra joiner
Stays of 4 nights minimum
Internet Wifi

Može primiti: 4
Kupaonice: 2
Spavaće sobe: 2
Kreveti: 2
Dolazak: Bilo kada nakon 15:00
Odlazak: 11:00
Vrsta prostora: Cijeli prostor

Bežični internet

Dodatni gosti Nema naknade
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Raspored spavanja
Spavaća soba 1
1 bračni krevet (1,4x2)
Spavaća soba 2
1 bračni krevet (1,4x2)

Kućni red
Zabranjeno pušenje
Nije prikladno za kućne ljubimce
Zabave i događaji zabranjeni
Dolazak je nakon 15:00

Otkazivanje rezervacija

Minimalni boravak: 4 noćenja

1 recenzija

Profil korisnika Megumi
Lipanj 2017.
Property itself was very nice and fancy as I could see from the pictures. But this is owned and provided by the agency so it's better not to expect the warm friendly welcome with detailed care for the guests. [Good Points] Location- walking distance to beach House Layout- New and fancy. Safety/ Security- Felt very safe thank to the security facility. [Improvement Required] 1. Communication 1-1) Internal Communication among their staffs -It is an agency providing the property, so there is a couple of employee to communicate with guest and their hand over was not done in proper way, which cased my duplicated payment for the transport from the property to the airport. 1-2) External Communication between host and guest -As for the first meeting with host, the host requested me to give a phone call to him when I leave the airport to the property, and once we reach to the property. I made international phone call from my own mobile once I left the airport and clearly mentioned that it would take 1 hour to reach to the property. Once I reached to the property, I made another phone call to inform him about my arrival. It had to wait another 1 hour for him to reach the property after I reached there. Security men were nice to offer me a chair to sit meanwhile though. The reason why he was late was the traffic jam on his way, although I informed him that I would be there 1 hour in advance and my arrival time was also informed by e-mail a few days in advance as well. 2. Maintenance of water pipe Tap water had rusted smell. Water coming from shower head attached to bathtub had strong red color. 3. Charge for the electricity. 875 THB was charged for 4 nights stay. The charge term detail was explained in the document which was given at check-in but I think it should be communicated in advance to let the guests be able to note about it before the guest choose the property to stay, as there was no choice to say NO to disagree with this term after reaching to the property.
Profil korisnika Yves
Yves odgovara:
We are glad to know that the Guest found that the property was nice and fancy and has good location. We have specific staff to welcome any Guest and as our 1500 reviews will show, we rarely received any negative comment about the way our staff welcome the Guests. Regarding the payment of the airport transfer, we indicate in the arrival procedure that it will be paid on arrival to the person who will check the Guests in, specifically to avoid any confusion. As well as the phone call needed once the Guests reached the property because we know by experience that any issue can happen during the time the Guest reaches the property, this time, as we explained to the Guest, our staff had a traffic issue that caused a little delay. We did apologize for the inconvenience. During the check in, we always provide a specific number and email to text / call in case of any issue happening in the property in order to act and solve it as quick as possible. Unfortunately, we did not receive any notification during their stay about the shower water being brown. This phenomenon can sometimes happen due to some sand in the water tank but usually last few hours then all goes back to normal. Water pipe are all made of PVC plastic os cannot have rust inside. Regarding the electricity, It is clearly stated on the website advert that it is not including in  the rental price so all Guests are informed before confirming the booking. As we also inform, the cost is very cheap in Phuket, only 5 THB / KWH but we also tell all Guests at check in, the electricity consumption mostly depends of the use of the air conditioning system and taking in account their final amount, the A/C system must have been on most of the time as it is much higher than the average consumption recorded from other Guests. We will be happy to see Megumi back to Phuket soon.
Lipanj 2017.

Ovaj domaćin ima 1843 recenzije za druge smještaje.

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Član od Listopad 2013
Profil korisnika Yves

We have more than 17 years experience in tourism & hotel management in Europe and Thailand.
Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.

Jezici: English, Español, Français, Italiano
Stopa odgovora: 100%
Vrijeme odgovora: unutar nekoliko sati


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