Wow - what an inappropriate way to behave. Let us reply by imploring potential guests to read all of our other reviews (5 star), and by stating a few facts:
1. Not one of Daniel's party of 10 contacted us during their stay to raise concerns or otherwise.
2. Pets and smoking are not permitted at Arcadia - and we would know as we clean the whole house (including gardens) immediately upon checkout.
3. Arcadia was occupied by a party from the US for a whole week, checking out without complaint on the very morning of Daniels's arrival. They did not smoke or have pets, and we cleaned Arcadia as usual from top to bottom until 3pm - just an hour before Daniel's check in.
I am not sure why Daniel had written such a review, be it sabotage or a plea for future refund, but I can confirm that there is certainly no hint of either smoke or pets as I sit here today - only fresh coffee from the pot and lavender from the garden. If potential guests are ever in the area, why not pop in to see (or smell!) for yourself? Thanks for reading.
Dylan & Sam