I was sad to see this review, as we strive so hard to make sure our guest have the best vacation ever.
Hilton Head Island and our resort, as most know was hit with 3 hurricanes in the past 18 months. Much of the damage has been repaired but contractors needed to fix some of the more minor damage have been so busy with larger damage repairs, it’s been slow - going. I’m proud to say it is going none-the-less.
After speaking with Laura, she expressed it was more the resort and was not in reference to our particular villa, which every villa at Hilton Head Resort, is owned individually.
In our almost 2 years of ownership, I have seen great changes in the resort itself and know it will continue to improve, since the right officers have been elected.
I’m not saying there are not nicer more elaborate places on the island to book, but nowhere this close to the beach, with this many amenities- at this price.