Great loft apartment. Centrally located. Walk to amenities. The beautiful historic Lakeshore promenade with lively shops is just a walk away. Host easy to reach by phone/email/text messages, and available to help with inquiries. Couple of problems, one minor, one major. First the minor problem. The parking is a shared customer parking lot in the backyard area of the building for the offices downstairs. I had my car double parked couple of times, but Rob suggested I could use the next-door business parking lot in case of unavailability. I think a separate tenant parking should be allocated for customers. Now the major issue. Rob charged me $100CND for cleaning, non-refundable; and $200 security deposit, refundable upon check-out. All is well with that, which is already announced on the airbnb web page. However, the night before my departure I invited Rob to come in for an inspection so that I could get my refund. He said that could not be done until after the tenant has left. I agreed. Couple of days after I had checked out, he sent some pictures of "damage to property", i.e. scratches on the wall, and a dent in the wall with a hair in it! I refused to accept those charges. To my best knowledge and memory, we did not cause those scratches, and we certainly did not leave the dent in the wall. The only occupants of the apartment were me and my 12 year old son. The hair could not belong to me as I am bald myself. Could it belong to my son? That’s a faint possibility, but not certainty. My son mostly remained on the couch playing his tablet, and did not move around much. He did not even sleep there half the period I rented. I believe the host should have accepted my invitation for the check-out inspection in my presence, while I was still on the premises, so that any dispute could have been witnessed and negotiated on the spot, so that no shred of doubt would remain afterwards. My advice to customers who plan to rent Rob's place is, it is a great apartment in a great location, however, be sure to get your security deposit back prior to your departure lest you be surprised by some pictures of damage to property which you cannot prove as not yours.