We arrived late on the first day of our stay due to delays in our flight, and had to rush out to make it on time for our restaurant reservation. We got back at around 12:30 and were preparing to go to sleep after out long day. It was only then that we noticed the layer of dust on the pillow shams, and a black long hair in the sheets (neither we, not the homeowner have black long hair). It was too late to contact the homeowner to let them know about it, so our first night we slept on the bed with out clothes on, and with my scarf under our heads - we did not feel comfortable sleeping on this bed knowing that the sheets have not been changed in a long time.
The next morning we notified the homeowner about it, and they did change the pillowcase, but not the sheets that were dirty as well.
It was very hot in the room, and the only way we could control the temperature in the room was opening the window. However, it was very cold during our stay, so it wasn't really an optimal solution.
We were really shocked to see bugs crawling around the kitchen cabinets, and then another one in the bathroom. It just proves how dirty this place was in general.
It was our first time using airbnb in New York, or in North America for that matter, so we weren't sure whether it was normal that we were not provided with towels. But regardless, if the homeowner is not intending to provide guests with towels, they should at least notify them so they don't have to look for 24hr convenience stores in the middle of the night so that they can shower.
On the second day there no toilet paper or paper towel left (there was very little of it when we checked in). However, the homeowner did not bother refilling it.
The entrance door, as well as the door in our room were very dirty ( so dirty that they had black patches on them).
I do have to mention that Yi was very prompt in answering all our questions and concerns and was very nice to us.
However, the cons outweigh the pros, and we would not recommend that anyone stay there simply because we wouldn't, had we seen everything we saw. We did not feel comfortable there, even in the few hours we spent there overall (since we were mostly out and came back just to sleep).