Its not what i said, i said that no internet availlable in the house at this moment, and there is Wifi in the park. Wifi in Cuba is always with cards for 1 cuc per hour, and its 2 blocks away on Parque Cristo, see the map. Our info was very clear that Wifi in the house is if availlable, and it was not on the day Kenneth was here. That might not be convenient but could not be a complete surprise. Also its a service that we dont charge because there is no guarantees. Besides this all, who goes to Cuba to sit in is hous and be connected all day, the park is fun and very nice! We have 3 washing machines and the girls can wash everything you want, no problem. Also we have 2 kitchens with refrigerators and microwave to use.. Also fully stocked fridges for our guests.. We have promotions in the rooms for biketours, walking tours that we do but we dont push nothing. Kenneth entered our house with a black dress and a keppel and wanted everything to be kosher or something. The room was clean and he just was looking for a reason to go to a hotel to have his Wifi, seemed he had to work. Also rude and arrogant approach. He left without saying anything. The negative experience was all ours! we are glad we have so many nice and happy guests!