Hello Oscar and thanks for your review.
We ask you for the inconvenience of the WIFI that did not depend on us but as we explained to you about a failure on the main strda.
As for the hot water it probably would have been enough to wait a few minutes for the boiler to recharge.
We checked after reading your review as you did not report the problem to people, and the tv is working perfectly.
Regarding the difficulty of communicating with us is absolutely incorrect: you have contacted us several times and the same owner of the house from which you have retired the keys has an activity under the apartment, I do not understand how you can say that we have not been reachable!!!!
and let me disagree on the value of the apartment: as they testify to all the other reviews it is bigger than the average Naples apartments, very central, very quiet, equipped with all the comforts .. the only thing that went wrong was the wifi ..... and think that you paid SPECIAL PRICE only € 40, and despite this you have got first level services also guaranteed to those who paid double!