Thanks for you very "honest" feedback.
About Internet, you are right, I have informed you that I have connection issue and that I'm not sure I will be able to solve it.
I have explained you that free internet is available at the second floor in the lobby, at the gym and at the pool. I even explained you that you can find as well internet mobile card for very cheap in 7/11 shops. Anyway, I accept the complain about internet, no problem.
You just had to give your name at arrival to the security and collect the keys giving my condo number, which all the guest did before you without any issue.
The Pool is not a huge pool, you are right and I have never advertised it like an olympic pool.
This is the most disrespectfull review. Please be honest. I have received pictures few hours before your arrival and the cleaning person confirmed me several times that the condo has been cleaned in a proper way. You explained me that the towels have been dirty, which in reality were not.
You complained about no paper toilet / no soap - Ok I take this complain even if it is not specified in the description that these amenities are furnished.
Yes I asked you to send me some pictures because i could not believe your remarks, and in fact the pictures you send me confirmed me that the condo was not disgusting as you dare to write without any respect.
I already had several guest before you who never complained about the place cleanliness.
Moreover, please write as well in your "honest" review that I proposed you immediatelly to send a person to clean the condo (instead to write that I did not reply you).
Explain as well that you REJECTED my proposition because your wife was sick (I hope by the way that she recovered well and that the poor conditions of my condo were not the root cause).
The only thing I'm sure is the way you returned the condo. and this is what I call disgusting conditions, having bottltes everywhere in the condo, open food, marks on the wall, the balcony floor full of cigarettes, cigarette ash inside the leaving room...
Anyway, thanks for your stay, and I wish you a good continuation.
With Best Regards.