It's misleading to begin a review with the word "we" when you never actually stayed at the house. You are telling the story of some people you booked into the house, a violation of Airbnb guidelines. It's a 2rd hand report. you never stayed in our home, never met the hosts in person, never met Doyle the dog. On the day before the reservation, you notified us you were sending 2 other people, not airbnb members. That was shifty-shady. We were not able to review profiles. I was hesitant to accept because of the arrangement, but acquiesced to your appeal. The people you booked into our home never contacted Michael or Chad about Doyle barking. You emailed about it the following day with a message 'did you know about this dog?'. oh, boy. that's very prominent in our ad and all other guests have had no issues. Michael lives on the property, Chad is assisting and lives in town, but the guests never contacted either one of them for anything at any time. We provided a solution that Doyle would not sleep in his 'regular home' and rather spend the night with Michael downstairs. Hours later, you told us they still did not want to stay. That's when Chad went to clean the house and discovered soiled sheets, stripped from the bed and lying on the deck outside. Ew.
We wend back-and-forth in emails about this prior to your writing a poor review on the last day to file reviews. hmmm.
Did the people you booked pay you back for this reservation? That's who should pay, not you Debra, and not me. I hope you got your money from them.
Airbnb is a community affair not a hotel. Respect, mutuality and honesty are important. This experience teaches to stay within airbnb guidelines and not allow unreviewed guests to stay in our home.