How disappointing guests you turned out to be!!! Bent over backwards to help you with car parking in Spain and delay in checking in to the point of been messed about with pick up at the border to take you to the apartment. After leaving you a good reveiw for leaving apartment tidy ( granted only from 9pm - till morning, we didnt expect much mess) but i could see you HAD BEEN THERE as the facilites had been used. Only after leaving you a review to get a request for money back because you "left the accomodation"! Is trying to ruin someones good reputation worth one nights accomodation fee? No we are not a 5 star hotel but our couches get cleaned on a regular basis and I welcome feedback on the couches from future bookings. They are less then a year old and of course have some wear and tear to them, if we were to change then any more regular we would need to charge alot more. It seems odd that you communicate extensively with me via airbnb app upto check in but thereafter dont say a word about leaving the premises or "stains" on the couches.... I leave the airbnb community to decide on right and wrong on this matter.

Thanks Sandra for the good feedback, we will take onboard the mirror recommendation and get some put up.