These guests were very difficult and unlike any other guests ever received, our feedback reflects the true description and experiences of our place,it is extremely private and our reviews reflect this, these guest literally camped by the pool 100% of the time with young children, we as hosts have 3 other properties we own and stay in all of our places at different times of year, in this instance we were glad to be staying in our apartment on the premises and we were constantly repairing problems these guests caused, re the guests having asthma we are surprise as the house was dustier than the Sahara desert and no attempt to clean the property was ever made and these guests left the place filthy showing no respect for any persons, they used the floor as a rubbish bins and not the bins provided, 3 sheets of bedding have been destroyed, we are pleased to hear that they saw that our dogs bark as dog do bark this is inherent in all dogs, the guests state we are here 100% of the time, we are not and lucky to have 3 lovely properties which we stay in whenever we want, the dogs are very quiet and do bark as dog do if there is an intruder, totally normal, they do not use the pool or the sunbeds !!!! these guests will next say the dogs were drinking beer too !! stating that the owners were there 99% of the time shows that they were there 100% of the time camped by the pool not travelling anywhere, Benidorm would suit this family much better, day one refill the pool after having 30% of the water thrown out, 2nd day repair the pool steps after they were jumping up and down on the steps costing 120 Euros, day 3, 40 Euros in chemicals to correct the problems with the pool, re paint one wall with coffee stains, throw out 3 bed sheets with unidentifiable stains on them !, Damage to a car when they started spinning wheels as they left cracking a rear light and damaging the paintwork, this is not the type of guests we would ever welcome again, please note this is the only guest to even shown any bad feeling to CROATIAN HAVEN and all the other guests having been delighted with the facilities and their vacation as seen by our reviews, we are so glad to have been present as these guests may have caused more damage and there was no respect from the guests when we approached them re their behaviour and actions hence the negative comments though we also left negative true comments that really reflect these guests, it was not a pleasant experience from our point of view. The costs they paid does not pay for damage done to the property, these guests have absolutely no respect for others with a very selfish attitude and were very strange and clearly not civil towards others when dealing with any problem, we could not have been more helpful as is reflected in all our reviews for all of our properties.
In this instance we were so happy to be here to protect our investment as more damage would be done, we have been very lucky with our guests in the past who have all been wonderful, it is sad that in this instance we had poor quality, uncultured and disrespectful guests.
To all our future guests book with confidence, the facilities are very private and we will provide a warm welcome to all who come to Croatia as we have in the past.