Just to reconfirm, our place is about 25 minutes from Toronto, 20 minutes from the Airport. We are in the west end of Toronto. Depending upon where you are going and time of the day or day of the week, you can get to Toronto in less than 20mins. Toronto is a very big city. If you are going to the City center or to the Far East of Toronto, you will certainly need more time.
-Most of our customers have complained about the heat this summer, our Air conditioner has been ON, most of this summer, however, if a customer feels too cold, he or she can close the vents. In addition to that, we have 2 space heaters in case clients don't feel warm enough. We try to enquire from our guest how they feel, despite multiple requests and communications with Kirsten, she never complained of cold and the issue of noise never came up. I'm sure our apartment wasn't close enough to Kirsten appointment location in Toronto and she felt disappointed, there is nothing we can do about that. My advice to Kirsten and other visitors to Toronto is to do a little more research about destinations relative to their hosting locations. Toronto is a very big city compared to most North American cities, if you reserve in the wrong location, it may affect your stay and you may not be happy.
-Just to assure other guests, our apartment is comfortably cooled by an Air Conditioner during the hot summer seasons and comfortably heated during the cold winters, most of our guest last year actually complained of too much heat. We encourage all our guest to communicate with us so that the heating can be adjusted accordingly. Feel free to talk to us or text if there is anything you think we can do, to make your stay very enjoyable.