Unit #328 is third floor (Top Floor) DIRECT oceanfront and has panoramic ocean views of the stunning Pacific Ocean. Being that it is on the top floor, you have great views and optimal privacy. Let the waves lull you to sleep at night!!
Unit #328 is part of the Islander on the Beach complex. Top floor, direct oceanfront!! Kapa'a is centrally located and it's only 30 miles to the north, 30 miles to the south, and 32 miles to the west!
Guest have access to everything on the property except laundry room.
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I will be available for reservation-type questions. Housekeeping and handyman contact info is provided in rental agreement and on laminated sheet within the condo.
Please treat condo with respect and courtesy.
•Since we do not contract with the on-site property management, you will not have use of some services offered by the complex (ie. front desk in lobby, housekeeping service including towels and linens, laundry room, etc.). You WILL have access to the pool, spa, BBQs, and “activities” desk in lobby. Any questions see below for contact information.
•There will be two bath towels, two dish towels, one beach towel, one wash cloth, and one hand towel per person per stay. Please refrain from using bath towels at the beach!
•There will also be two rolls of toilet paper, one roll of paper towels, two small soaps provided during your stay. There will also be two garbage bags for each can provided. We provide enough amenities to get you started. Any additional needs (ie. extra paper products, garbage bags, etc.) will be at expense of guest. There is no daily maid service, unless requested (please request through our housekeeper mentioned below) and additional amount over and beyond normal cleaning fee is paid. Wal-Mart is a 10-15 minute drive away and nice place to stock up on paper products, garbage bags, and any/all additional goods that may help enhance your stay. Foodland is also a mile or less to the north of us in Kapaa town. Longs is a nice 10 minute walk up the road north of us as well.
•FOR ALL ISSUES CLEANING-RELATED (linens, towels, overall cleanliness), PLEASE CONTACT NALANI CONTRADES (contact info is on laminated sheet on coffee table in unit).
•ALL other issues non-cleaning related (ie. Maintenance, gaining access to unit, general questions, etc.), please call Randy Chapman or Judison Palericao (contact info. on the laminated sheet in the unit).
•After beach play, please rinse off at shower next to pool before reentering condo.
•Upon departure, leave all dirty towels on bathroom floor. Bed linens can stay on bed.
•Please throw out all perishable foods upon departure.
•Free Internet or WiFi in unit, if applicable. Disruption in service or equipment failure happens and will try our best to rectify issue(s) timely, but customer service by Internet company can be slow as nothing on the island moves quickly. No refunds will be given if WiFi does not work properly due to service disruption, equipment failure, outage of any kind. There is free WiFi in/around the Lobby.
•The units are air conditioned, however if there is an issue/outage with the A/C that cannot be rectified by our maintenance, we will call an A/C company. We will do everything in our power to get a technician there timely, but because there are limited A/C companies on island, their response times vary; as such, no refunds will be given as a result of A/C issues/outages. Note each A/C unit is on a quarterly program to ensure coils are cleaned and treated.
•Tropics have bugs. We do our best to combat them. Our complex sprays inside and out on a quarterly basis and we have two sonar pest repellers plugged into each and every unit. They are not to be unplugged during your stay. If there are still bugs present upon check in or during your stay, contact maintenance and they will eradicate as soon as possible. No refunds will be given if there are bugs of any kind, but maintenance will do anything they can to alleviate the issue as soon as possible. We do a good job keeping our rooms as bug free as possible, considering the climate and nature of the Garden Isle.
•Close and lock slider door when leaving unit and/or sleeping.