We were very sorry that this guest did not have a positive experience staying at our place, we make every effort to ensure all guests are comfortable as our other reviews show. It was unfortunate that communication did not work out well on this occasion. We appreciate all feedback which helps improve future bookings and wish the guest all the best for their own future stays on Airbnb.
but this evaluation has really shocked me, as if the guest she is talking about another floor : dirty kitchen and bitchos !
During his stay, I have been vacationing outside the country for a month, and I have left a friend to take care of everything during this time.
IT S TRUE GUEST'S reservation included breakfast, and I usually leave everything on a table in the kitchen, I told the person in charge that the guests have breakfast included, but its seems that he has forgotten this, but what I do not understand, the guest has not written to me on hir first day of stay when she has not found breakfast, and i would have solved the problem!
anyway, i apologize to the guests Nurse and her partner, and i invite them to come back in my flot for free whenever they want.